I have taken a home Loan from IDBI Bank and have had a horrible customer experience right through my association since January 2006.

In the last incident the Bank deposited two posted EMI cheques in the same month i.e. in the month of March 2007 instead of one and as a result the second cheque bounced due to insufficient amount due to no fault of mine. I as a result have incurred a penal charge and moreover my financial rating with my Savings Bank is marred.

On complaints to the collection agencies I have not had any response nor any redressal.

Beware!