Note: With the below issue I am trying to get it resolved with IDBI Bank, India ( Mumbai / Bangalore Branch) since last 1.5 months. Please help asap.

Dear Sir/Madam,

As per our discussion and your suggestion I am dropping this email with below details.

I have taken loan from IDBI Bank for my house and loan was being transferred from the previous Owner ( Suman Kundu ) from IDBI Bank only.
The loan was sanctioned from IDBI Home loan Dept of Bangalore only.

Now, the problem is the Original Documents from Suman Kundu which is still available with the IDBI Bank are not being transferred to my home loan account ( IDBI Bank ).

There are documents attached with this email which shows the Original documents of Suman Kundu's home loan account are still attached to Suman Kundu's account no. and not been attached to my new home loan account no.

The details of both the accounts are as below.

Name : Hardik Oza ( Myself )
IDBI Home Loan A/C no : 813675100140041

Previous Owner's Details ( From Whom I purchased the House )
Name : Suman Kundu
IDBI Home Loan A/C no : 813675100061278

1.) Please transfer those documents to my IDBI Home loan account no so that it reflects in my IDBI Home loan account mentioned above.

2.) Mr. Sudipt Rakhit is planning to purchase my house and we are interested in transferring my home loan account to his new home loan account.
So, request you to please initiate the transfer ASAP.
This transfer case is handled by IDBI Bank, Indiranagar Brach, Bangalore by Mr. Anand ( COPIED IN THIS EMAIL. )

3.) Most important and urgent thing is, request you to please send a letter to Mr. Sudipt stating that all above documents ( Suman Kundu docs + My original Docs ) are available with IDBI Bank,
henceforth you can initiate the home loan transfer process and house registration process.

Request you to please help in above area ASAP so that we can close your deal in couple of days.

Thanking you in advance for your help.

Hardik Oza
[email protected]

WHEN I AM TRYING TO WITHDRAWING A RS.15000/- FROM MY IDBI A/C BY USING ICICI BANK'S ATM CENTRE, I RECIVED RS.8000/-.AFTER MY 12 COMPLAINTS BANK NEGLECT ME BY GIVING A REASON THAT THE STIPULATED PERIOD OF REVERSING THE AMOUNT (120 DAYS FROM THE TRANSACTION DATE) HAS EXPIRED.
BUT AFTER COMPLAINT TO BANKING OMBUDSMAN, MUMBAI IDBI BANK REVERT MY MONEY, BUT THEY ARE REFUSED TO GIVE ME RE.100/- PER DAY COMPENSATION AS PER RBI'S RULE (i e IF BANK NOT SOLVING YOUR PROBLEM FROM 12DAYS AFTER YOUR COMPLAINT).
THEREAFTER I LODGED THIS COMPLAINT TO BANKING OMBUDSMAN, MUMBAI (MR WILLIAM WILSON TIGGA, AGM-ADMN.P.F.I.CIT-0057 RBI, MUMBAI ) BUT NOW THIS GUY JOINS NODAL OFFICERS IDBI BANK MUMBAI (MRS KIRAN S BALWANI).INSTEAD OF TAKING MY SIDE THIS RBI'S EMPLOYEE IS BEING A IDBI BANK'S LAWER AND SUGGESTING ME TO FORGET THE COMPENSATION MONEY.
NOW I DON'T HAVE ANY CHOICE AS BANKING OMBUDSMAN NOT HELPING ME.

The Quality of Service is very very poor.I have obtained a Loan against Shares.But when The loan is being repaid and the shares are being asked back, they take their own sweet time--giving reasons as shortage of staff, overloading of work to staff etc.
As a customer, I am not concerned with the problems of the Bank-the Bank has to sort it out on its own.
The Bank is prompt in taking Interest and I see no reason why they cannot be equally prompt in providing service.

I have taken home loan from this Company in the year 2005. My days of distree had started just after 6 months. All the time they are charging some amount for overdue payment.
The harassment reached its height when I was issued a letter from Mumbai stating that my EMI has been increased by around Rs. 2000/-.

I was eager to give the new EMIs & after speaking to their official at collection department by visiting their office who confirmed that they will be sending the collection man to take the new EMIs cheques.Now when I asked them to send the person they are not only reluctant to send someone, none of their officials are speaking to me over phone.

I do not know whether the bank really cares for their customers. Being a customer I feel that I have been put into a trap by taking loan from this bank.

I have taken a home loan from IDBI bank, Delhi. They collect post dated cheques for payment of the EMI of this loan through the collection agencies appointed by them.

These collection agencies are very inefficient and badly organized. In many instance they have lost the whole bundle of checks that I handed over to them resulting in me having to pay penal interest. The collection agents rarely have any identification proof with them.

IDBI just washes off their hand of the whole matter laying the blame on the collection agency. It is the worst bank I have ever dealt with.