My complaint is about the customer service of the agent (Mr Dixit) who is working in IDBI Bank in Aurangabad Branch near seven Hill. As i have made a payment of my home loan amount. As the Bank empolyees was not having the record which i have made a payment so they ask me for a slip. I dont Know how they do their work they dont update or file the records in their system. The EMI payment record was not updated in the system as they shown to me that no record found.About the slip i told them that give me sometime bcoz as it is 3 months has been passed so i need to find it out. so this think i had told them. But from next day the agent of IDBI Bank Mr.Dixit is using abusing languages and coming down to my house and showing Dadagiri and all that. IDBI Bank is a verst bank and verst employees has been working their as they dont keep their records properly who is paying the amt and who is not paying. So i am i feel very bad experience of IDBI Bank of customer service need to take some action.