They have charged excessive amount in my Aug bill. In the bill details my own. is mentioned which means that i have called to my no. from my no. which is really shocking.

There are so many no. metioned which is charged but no details is given. I have complained lot of times but nothing happened.

Sir/Madam

Last month i've taken a connection from Idea Cellular ltd, they have not disclosed any charge for the number i've opted for and when it's first bill comes i seen Rs 750 has been charged for the number i've taken.

When i asked they said it will be reversed and told me to pay the rest amount, so in bill of Rs 1258.00 i've paid 500 rs but after that also my outgoing calls are barred and they keep on promising that number will be activated in just few hours but more than 2 weeks have passed but my complaint is not resolved.

Kindly guide me, i'm feeling very humiliated.

Regards
Nand Shekhar Ganguli
[email protected]

I am a idea cellular customer no.9822229393 I m having problems with the call rate (prepaid) recharged on 19-07-2009
my original call rate is idea to idea local 50paise/min but after recharging company is charging me @60paise/min for idea & other networks actually I have paid rs 299 value voucher which is expiring on 11-11-2009 I had loged a complaint at customer care (docket no. 33250214) I have told about this to customer care 5 to 6 times he had given the above docket no. and said that your prob. will be solved in 48 hrs but my prob. is not solved till today customer executive told me that this billing is already conveyed to u by sms but i had not recieved any sms regarding such scheme nor told me by idea retailer i m recharging every time for rs345 in which i get 345 rs u r requested to please correct my billing as per previous rate instead of new rate at earliest
Thanking You
Yours Faithfully
M.L.Dudhalkar

When i got the connection which terms and conditions for the postpaid scheme there executive tell me and write on customer agreement form all those conditions was not obeyed by idea cellular. And they sent a very high value bill for me but this amount is not as per terms and conditions. I also deposited the security amount rs 500.00. Now i got many calls from idea cellular ltd for payment of bills. Then i told the all terms and conditions for the connections. After that i got a call from idea executive he warned me to kill me if i am not paying the bill. Please solve the problem as soon possible.