Idea Cellular

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Idea Cellular Reviews

jagmohansandhu June 2, 2011
crap service
I recently got prepaid number from Idea thinking that this company must be providing some exceptional services as Jr. Bachchan has been Screaming Get Idea on all channels, and quite Frankly I have No Idea why i got this Idea to get an Idea connection. It was a mistake on my part and I am regretting relying on them.
I got the number on Monday afternoon and it was working fine but then just after a day, on Wednesday, the services to my number were withdrawn without any prior notice or reason.
Imagine being unable to use your phone when you have to make and receive important calls and you have a business to run which relies heaving on cell phone usage... This stupidity of Idea Cellular cost me quite a lot, and i am sure they have no Idea that there are other people who are trying to make a living just like they themselves are..

And please don't endorse celebrities to make such tall claims that your phone can operate in far fetched areas, in elevators, bathrooms, closets and all fuckin odd places when it can't fuckin work in a city when a person has just purchased a connection for his convenience.

Saying sorry for inconvenience is easy, but you cannot pay me for the trouble, agony, and harassment you have caused.. If you guys are unable to handle the pressure, hand over your company to some other operator like Airtel and go live on an island... May be you will get an IDEA there that what went wrong with your techniques of running business... and Frankly, people said Spice provided shit service, even it was 100 times better than you guys... wake up and do something about it instead of misguiding people to buy your cellular services.

Idea Cellular is a total waste of time and money...

( CONTACT - 09814533670)
ganesh Ingle April 18, 2011
Fake Bills
Hi All,

please dont go for the IDEA postapaid connection, four months back i have took the CUG connection from IDEA but after using one Month I got call from IDEA call center saying that, "currently we are giving you special offer on your sim as you are the selected customer and offer was they giving me 75 RS discount on evrymonths bill" but they didnt informed me that i have to pay 450RS in first month to get this offer activated, anyway they took RS 450 from My account but from that time still now i didnt recive single rupesse of discount.also in first two months i used GPRS in mobile to check the Orkut and all two three times only but in That months bill cames is RS 1180 for one month usage i was got shoked to see the bill but then also i didnt compalined any where i paid the bill, so i got deactivated the GPRS service from IDEA last month also i didint make single call in last month i avoided to use mobile, now today i got the bill and got surprrised again the bill amount is RS 400 where i was expecting it to come aroud RS 80, so dont go for the IDEA as they are making fake bills also Now i am going to stop IDEA SIM.

again Plz dont go for the IDEA.

Regards,
Ganesh
ganesh Ingle April 18, 2011
Fake Bills
Hi All,

please dont go for the IDEA postapaid connection, four months back i have took the CUG connection from IDEA but after using one Month I got call from IDEA call center saying that, "currently we are giving you special offer on your sim as you are the selected customer and offer was they giving me 75 RS discount on evrymonths bill" but they didnt informed me that i have to pay 450RS in first month to get this offer activated, anyway they took RS 450 from My account but from that time still now i didnt recive single rupesse of discount.also in first two months i used GPRS in mobile to check the Orkut and all two three times only but in That months bill cames is RS 1180 for one month usage i was got shoked to see the bill but then also i didnt compalined any where i paid the bill, so i got deactivated the GPRS service from IDEA last month also i didint make single call in last month i avoided to use mobile, now today i got the bill and got surprrised again the bill amount is RS 400 where i was expecting it to come aroud RS 80, so dont go for the IDEA as they are making fake bills also Now i am going to stop IDEA SIM.

again Plz dont go for the IDEA.

Regards,
Ganesh
VNS March 10, 2011
Terrible service
I keep getting sms that the documents I submitted (when I got my SPICE SIM card more than 5 years ago) are not valid and that I need to resubmit again. When I call IDEA's customer service number, I am put on HOLD (this call is being charged at 50 paise per 3 minutes) and NOBODY answers the call. Afetr a while the call gets cut off, and I am charged anywhere between Rs 2 and 3 for this wasted call. I think it a deliberate attempt by Idea Cellular to fleece its customer, since they do not seem to make money the ol-fashioned way...HONESTLY :-)
saket nigam January 31, 2011
harassment by idea by asking id proof again and again
Dear Sir,

SUB; ID PROOF
Sir my name is saket nigam, i have prepaid mobile of idea cellular number: 9826675538, I have been a subscriber since 2004, by paying 750 rupees i had converted my card to life time.

I have furnished the required documents in jan 2011 and I have done this 4 times still it has been rejected time and again
i have furnished the latest id proofs (my new passport) and still my outgoing and incoming is barred, as my documents are latest
and there is no reason to be rejected. Now I do not now why idea is doing this to me
Kindly resume my service at the earliest,


thanking you,

yours sincerely
saket nigam
vikramnagar_1 January 18, 2011
Cheating by Idea Cellular
Respected Sir/Madam,
I was having a connection from idea mobile no. 9990723721 for more than three years of which I have never delayed payment but recently just three months back I got a call from Idea marketing although I have had do not disturb service activated on my mobile for more than a year at least.They offered me another no. 9911895001 which I refused as I did not want another number but they said you will get lots of benefits with this number and I could not say no their requests. So I took the number but one month after using the number when I saw the bill I did not like terms so I stopped using the number after making payment of the bill but I made a mistake as I did not make a written request to the customer care but here I will like to mention that I have paid 250 rupees for the connection which were going waste as I would have got them back if I used the no. for 6 months and also the bill I have paid I have not made more than 15 calls when calls worth Rs. 400 were free every month or received any but still I paid the bill.
Idea stopped the services for 9911895001 after one month which I too wanted as I did not like it but to my surprise they even stopped the services of my no. 9990723721 payment of which I had never delayed. I want to ask Idea why they are doing such frauds by first calling do not disturb customers, than misleading customers and than fraudulently stopping the services of no. whose payment has never been delayed and if it is checked I have hardly used the no. 9911895001, now they asking for Rs. 689 but why should I pay that when they have cheated, they have lied to me and I have not even used the number.
pramodekumar January 6, 2011
misleading customers
respected sir / madam
i am pramode kumar from mangalore having mobile number 9844617305, working as a media person and using idea sim for the past several years. compare to other circle, in karnataka, specially in mangalore, your service is not good. even many time, they have charged (debited) some of my money without bringing to my notice. and finally, after clean checkup they apologised also. yesterday, midnight, something around (1:17 am) i got an message, rs. 30 debited for musicmasti. today (6/1/2011), i contacted your customer care person, he explained... it was activated on 3rd by 6.10 pm. it was an baseless statement. by that time, i have not received any call from your customer service or even message. this is not the question of 30 rupees. you have to take it as a serious matter and set right the problems. [i am taking this into consumer court (forum) - this is for your attention]
Ahmad222 November 29, 2010
Ripoff
I recently switched to Idea Cellular Sim Prepaid which i had with me, previously i was a customer of Aircel (another Pathetic Network) aircel was sooo bad in reception that sometime calls would drop under flyovers (i did not try under a tree shade).
So i switched to Idea Cellular for network connectivity issues, to my surprise Idea cellular could not provide me A GPRS connection in an age where most of people are dependent on 3G for smartphones.
Kept trying to get it activated, shooted mails to Nodal Officer desk too, all in vain .
One person told me that Iphone 4 is not compatible with their network. I asked why ??
Because its 4G!!! How badly i wish Iphone 4 was 4G mobile!!!
Well after days of registering complaints, some tech team executives did bother to call, but all they did was ask me to enter settings manually ??
I did that bearing all that torture time and again ... Apart from that they did not have any solution and i know why because they think their network has no problems from their end ... They are only taught to find fault in customer !!!
Nothing new when a company has tie up with AT & T .. I guess customers of U.S will agree on this.

When most of service providers are looking to provide 3G services, Idea cellular is not able to troubleshoot a 2G network issue???
This fairly shows what kind of torture customers in A.P are gonna face once IDEA goes 3G???
I have an Idea for !dea cellular, stick to 2G and find customer base in rural india !!! thats how the business can flourish with providing services to ignorant people of rural india..
But that too wil not last long .. so thats a temporary IDEA sir jee...
No Idea .. FORGET IDEA Cellular
dikshit garg October 25, 2010
unauthorised deduction of balance from account
i am currently using IDEA sim having no.9718229377. The IDEA without my authorisation had activated the missed call alert service on 23oct., 2010. I had requsted the customer care several times to deactive the service, but no action action was taken by them in this regard. Now, they don't pick my phone & deduct my balance whenever i call to customer care. All this unreasonable & it is requested to stop this as early as possible .
shpanchal October 11, 2010
Over Chrged bill
Hi,

I am Sanket Panchal, my cell number is +919924557443(Gujarat). On this month I got the bill of Rs. 4104, in which they have charged me 2778 Rs. for GPRS. I have activated my GPRS skim 99 rs/month usage upto 2 GB. Then also they charged me for GPRS service. Customer care Representative told me that the GPRS 99 skim has been stopped, and idea cellular send a latter to home address to everyone, then they told me, in the system the conformation is not showing that whether the latter has sent to me or not..!!

I am using idea cellular from last 3 yrs and I took the postpaid connection for last year for the same number. I don't know what to do..?? Please see to this issue..

Waiting for your reply...

Regards,
Sanket Panchal

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