Idea

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Category: Electronics

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India

Idea Reviews

sangeeta sarkar May 24, 2009
payment of prize money
hello dr. mckay
i am sangeeta sarkar holder of mob. no. 09889473624.
recevied sms that my mob. no. has won prize for rs. 250, 000.00.
plz confirm and arrenge for the payment of the prize money and what i have to do in this matter.
sangeeta sarkar
allahabad
thanks.
Trevor March 9, 2009
Wrong charging
I am Vijender Aggarwal. I am an IDEA Cellular Customer. I m having Local Free SMS @ 56 rs pack activated with auto renewal facility. Old pack was expired on 01-Mar-08 late night. I sent sms on 02-Mar-08 and the same were charged from my main balance as the auto renewal of sms pack was done by idea at 10.30 am only. I talked with customer care 3 times. In first two cases, my calls were disconnected & in third case, i was replied, "U are charged correctly. Delay in auto renewal of pack is not an error of IDEA and customer must check whether auto-renewal is done or not. Complaint will not be registered & no waiver will be given. Further Auto-renewal of pack can be done by IDEA any time during the first day of next month".

If any one knows about the TRAI Guildelines for auto renewal of pack, please inform on [email protected]
July 5, 2008
Non-receipt of regular bill
I have not been receiving the regular bill at my home since last three months!
April 1, 2008
uploading of dialler tone without my consent forcefuuly
idea has uploaded dialler tone on my mobile no without my consent when i left phone at home on sunday.
I got surprised to see the money deducted to set the dialler tone on my mobile No 9924298011
August 13, 2007
Irritating calls!
I bought an idea connection in february. Since then, almost once everyday i get irritating calls from their unsolicited customer care number, asking me to download Dialer Tone and ringtones. I do not want any dialer tone. But last week when i got the same call, i disconnected it as usual without pressing any button. Immediately i got a message that Dialer Tone has been activated. I was really annoyed, more so because RS. 40 were also deducted from my account.

I had to call up their customer care at least 5 times to get it canceled and convince them that there was some problem in the software. But the customer care operators were rude and adamant saying again and again that it cannot be activated on its own and that it was some misunderstanding from my part.

What do they think? Ss it my hobby to call customer care operators without any reason and waste my time? I was asked to call at some other no. to get my dialer tone canceled, the charges for which are Rs. 7 /min! After much of verbal riots i got to get it canceled by them. My friend who was a witness to this annoying incident was also surprised by the faulty system.
May 27, 2007
Misguidance in new connection
I was told that in RS998 for 3 years i will get all calls in INDIA @Re1/min.without any extra charges. After giving the payment of the connection now they are demanding a lot for the same facility from the very first call.So i did not make even a single call. I requested them to refund my money and cancel the connection. But after taking the payment they are not showing any interest. Very poor service!
March 9, 2007
My acct. is charged but service not provided
I have choose a dialer tone, and send sms to activation but after i have pay 30 Rs acc. to terms my tone option could not activated (at the time of apply this facility my a/c bal is Rs 30.44 Ps) and after that they send sms me my activation has been cancelled due insufficient balance, its ok but why my acct. is charged to rs 30, if my activation is being failed. Beware!

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