As the name of this company says that it is ideal but there is nothing ideal in the company, just stay away from this fraudulent internet merchant and do not do business with them. This is the worst company I have had the displeasure of dealing with. Three weeks ago, I purchased a receiver from their site because they had offered a reasonably low price on the product I was interested in. Prior to placing my order, I have researched the company's web site which seemed legitimate and credible. I also read customer reviews about the company and most was positive so it wasn't like I didn't do my homework. Apparently, I didn't do enough background research because I'm now in the predicament I'm in. In hindsight, So, I placed my order for a receiver and within minutes I got a confirmation number for the order in my email. I also paid for next day air shipping because I needed the component right away. All was well so far until the next day when I got an email from the company stating that the order was received and it was for a TV. I called the customer service number to let them know I didn't order a TV, I ordered a receiver. It took me 20 minutes to get through and when I finally did, the guy I talked to was rude and said it was human error, so I let it go. A week later, order hasn't arrived yet so I called the company and the second guy I talked to said the order has shipped the day before but they couldn't give me a tracking number because the tracking number was not available yet. Two more days pass and I still didn't receive tracking number or update on the status of my order in my email. I called company back and couldn't get through at first. I then finally get a hold of someone who told me the order has not shipped at all and it wasn't in stock. This man also proceeded to sell me insurance on the equipment and when I refused his offer, he rudely hung-up on me. I called back and could not get anyone to answer the phone. I was now very angry and the next day I called the company to cancel my order. The person I talked to this time told me that they couldn't cancel the order because it was already shipped! I told him that I was told the item wasn't in stock so there's no way it was shipped and he immediately hung up on me. My order has not arrived and I have no tracking number. I am surely going to file a complaint against them. Stay away.