IdonLock.com
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1 stars | | (18) |
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Category: Business & Finances
Contact Information North Carolina, United States
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IdonLock.com Reviews
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steptoit
May 17, 2009
Unauthorized payments
I have recently been looking through my acct, and have noticed this company has been taking out money from my checking since dec. 08, I contacted company to advise I never allowed this, and they sent me back a confirmation stating they would cancel my acct. But I told them I never authorized this transaction and now they still haven't tried to contact me about this situation
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Keyra
February 9, 2009
Overcharged
I didn't authorize 28.95 from my bank account. I like to report these people for taking money without my consent. I don't know this company I have never visit their web side and I have no idea what they sell. I don't know how they take money from my account without my pin number. When I call them, you don't understand the woman in the phone and they hang up the phone when they don't want to give you answers about you money.
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D. Reese
January 26, 2009
unauthorized debit from checking account
I received my bank statement for Dec. '08 - I noticed a debit from IDONLOCK.COM - I'd never heard of this company-Got their # from Rip-off .com and called them - The young lady I spoke to read a script to me, and spoke right through me, telling me how and why I should use their service, even though I explained I neither requested nor wanted their service - After several minutes screaming at the top of my lungs, she told me my account was now cancelled, but provided no confirmation number - The charge has now been taken out of my Jan. '09 bill - I need to know how to stop these charges and get my money back
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Lisa
January 21, 2009
Unauthorized charges
On December 12th, I was searching for a payday loan. Noticed that i had been enrolled in idonlock. Went to the website and got the phone number and immediately called and canceled.
When i received my bank statement, noticed that they had charged me $29.95 that was charged to me on the 16th of December. I am furious that they can get away with this.
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Constantine
January 15, 2009
Unauthorized billing
On 01/01/09 when checking my account I noticed that there was a withdrawal that I was not familiar with. Today I spoke with my bank and all they could tell me was that this was not done with my debit card. I had done a google search on the name that had debited by account and found it to be 'Idonlock' I called and spoke with a person by the name of James Burgandy(?).
He explained to me that I had requested a loan and that when I requested this loan it is mandatory that I also except their product and service. He began to explain the companies service and product which I was not interested in and told him so. I asked if there will be additional cost for their service and this is when he said yes, that there would be a monthly recurring charge of 28.50. I told him 'no' I was not interested and that Idonlock better not take anything more from my account. I also asked him, 'if I in fact took out a loan where their service is required, then why was I not given any notification either by e-mail or regular mail about their service. Where is their proof that I authorized this purchase and recurring charges?' He then told me that he would cancel there service and gave me a cancellation code.
I asked his name and when he gave it to me I remembered when reading other complaints that his name was mentioned along with them not being able to refund the initial payment they took from the account, but would be sending a 100.00 credit that could use to purchase some of their products. This 100.00 credit was also offered to me and I had to laugh. I told him to save his credit, and that they better not be going into my account again.
I don't believe that I would do business over the internet again. This is a lesson learned. I will have to go to my bank and change my account which I think would only be the safes way to ensure that no more funds from this company be withdrawn. What an inconveniences and the in security in doing business over the internet is terrible. To bad these type of business ruins it for others.
Idonlock...does not do proper business...and neither does any company that puts their services and cost in fine print.
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Angryman
January 14, 2009
Taking money without autorization
Back in late November early December this company went into my account withdrew money out of my account and left my account in the negitave and now my back charged me ISF fees. after contacking the company they said they cannot refund any money. I some how got them to say they are going to refund my money and it will take 10 to 14 business days to do it. Now 20 business days later 1 rep said there was no refund. Then they tell me there is a refund and James Burgundy said he will escalete it so I will get my refund. That was today. I am going to call each and eveyday till I get my refund. I signed up with a website that gave my information to this company and that is how I got screwed out of money. I do not know what website I was on that did this but would like to know. All I know is that I was filling out for a small loan for the holidays. Now I get numerous calls from companys to offer me money and its a living nightmare. I regret for ever doing so.
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Wenda
January 13, 2009
Unauthorized withdrawal overdrew my account
This company took $29.99 from my checking account which I did not authorize. I have never even heard of them. I found them on the internet and tried calling their contact number. The person I spoke to was rude and obnoxious. In addition, they refused to refund my money. Does anyone know how I can stop them from doing it again (I have asked my bank to block any further transactions but I want to be sure they don't get any more of my money. Also, has anyone been able to get their money refunded? Someone needs to stop these people!
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Toni21
January 13, 2009
UNATHORIZED CHARGES
ON 01/05/09 THERE WAS $29.95 TAKEN OUT OF MY ACCOUNT WITHOUT MY PERMISSION WITH THIS. THEN AGAIN ON 1/13/09 ANOTHER $28.95- I CALLED THE COMPANY BECAUSE I NEVER APPROVED THIS. THEY SAID I SIGNED UP ON 11/02/08, WHICH BY THE WAY I WAS ON MY HONEYMOON SO I COULDN'T HAVE SIGNED UP FOR THIS. I CALLED THE COMPANY TO HAVE THE CHARGES REFUNDED-AND THEY TOLD ME THAT BECAUSE I SIGNED UP I COULDN'T BE REFUNDED. FUNNY THING, I NEVER SIGNED UP. I WANT MY REFUND BACK AND THIS 'COMPANY' SHOULD BE PUT TO AN END.
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Deborah Tuttle
January 13, 2009
unauthorized debit from account
checked bank account and found a debit from a 3rd party I did not authorize when I found a phone number thru the complaints about this company, that I still do not know what they do. The person I contacted told me it was in conjuction with a payday loan I have, I have never gotten a payday loan .if I had I would not have been over drawn and they made it worse. the person I talked to was fron the phillipines. I also feel 3rd party debits should be illeagal.
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Medina
January 13, 2009
FRADULENT ACCESS TO MY CHECKING ACCOUNT
Somehow this company got my banking information and deducted $29.99 out of my account. I called the company and they could not tell me who authorized for this to happen. They said they would cancel the subscription to identity theft online services but they could not refund my money. This company must have gotten information from a hacker. I am notifying the authorities in Seminole, FL.. I urge you to do the same if this has happened to you.
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