This is very disturbing! I have called once a month for 3 months and documented all my information and whom I spoke to. Today was my third atempt to find out where my refund of $ 94.89 is. Spoke to a women by the name of Sasha who was pleasant at first. She told me to go to www.grantmemberservices.com. Which I did AGAIN, and you needed to enter your password. It rejected it AGAIN ...Then I went to
[email protected]. I had to google this one. When I spoke to Sasha she told me they always respond to their e-mails. You should receive a reply back with -in 2-5 days. Trust me I have checked. Even in my Junk mail. NOTHING She started to get a little offensive telling me I didn't check my e-mail WE ALWAYS REPLY. Try again and if you do not receive one give us call. I am going in circles here just like many others. Is their no end to this. I did receive a refund for my $19.12. There is hope!
Debbie