IFB
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Category: Home & Garden
Contact Information
India
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IFB Reviews
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vijaykumar.kr
November 3, 2009
takes more time to wash
its take more time to wash do not wash fully
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som1374
October 22, 2009
IFB washing machine
I placed a complaint to get my IFB Elite washing machine to be repaired(a minor repair and it is in warrenty period) on 17th Oct 2009, and they said the executive will be coming on 20th oct 2009. but uptill now no response even we have made repeated calls to their helpline no and the authorize service company. very pathetic service after sales. IFB concentrates only selling their products rather than service after sales. my customer ID they provided is 1792256 and my complaint no is 3637741, and the service center they asked me to contact is 080-41277425. I never suggest anybody to buy IFB washing machines.
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MORRIS P. JAMES
August 22, 2009
Complaints not attended
IFB Washing machine ELena not working.
Complaints lodged vide tickets nos.
3185348 dated 26/06/09
3384275 dated 17/08/09
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August 4, 2008
POOR SERVICE HISTORY
To,
G. Dasgupta
President & CEO
IND-5, Sector-1,
East Calcutta Township
Kolkata - 700107.
Complaint No : 1873813
1st Complaint Date : 17/6/2008
2nd Complaint Date : 15/7/2008
3rd Complaint Date : 4/8/2008
I made a complaint 2 months before my washing machine Digital 7 KG worth Rs.28, 000 not working properly but till my machine is same condition
After 1 week of my 1st compliant engineer verify the machine there is a problem with Digital board it has to be changed & he is check for spare Board on front of me via his mobile, he reply to me spare board available in our office & he committed me the machine will ready by next day but there is no response for next 10 days from engineer after 10 days engineer changed the Digital board (New or Old – I don’t know) after that he told there is a problem with other board & that board also to be replace after that till today there is no response from your engineer & your customer care & your service high officials
**** I want permanent solution from your company for my machine pls do the needful immediately I don’t want any temporary solution your end plssssss *****
I am not happy for selecting IFB brand, don’t advertise you are No 1 washing machine & your customer care is not maintaining service complaint status of the customers on my 2nd compliant I asked what’s the status of my complaint they simply reply there is no update in our system & today I made a 3rd complaint on that time also they don’t have update regarding my machine, finally I spoke Mr.Shanker from Branch he told me check with local concern engineer they will call you but till now there is no response --- tell me then where can I know my machine status & when will rectify my problem
I want my machine to be rectify with in today or tomorrow otherwise
I need brand new machine from your company on behalf of selling bad quality of washing machine otherwise I am surely sue a case in consumer court (because already machine in junk condition & I already wasted Rs.28000/- I am ready to spend more Rs.5000/- & face the issue in court )
**** I want permanent solution from your company for my machine pls do the needful immediately don’t make the temporary solution *****
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April 30, 2008
Washing Machine Not Working
Dt. 30.04.08
To,
G. Dasgupta
President & CEO
Dear Sir
It is hereby regret to inform you that I had purchase IFB Washing Machine 7 kg Digital from Sales Corner in the month of Feb’07 and typical problem has started after six month of purchase
I made complaints not less than 12 times but till date machine is diving same problem. Machine stops automatically before 20 minutes of time set of 2 hrs. Machine once again automatically starts after 30minutes and goes up to 2hrs. So total wash time become 4hrs instead of 2 hrs.
I had complains our vadodara service center, several of time Mr. Dinesh & Mr. Deepak Parmar from Vadodara Service center had check and change the circuit of machine but there is no solution, both are seating for 2 hours with machine but same problem was not solve. I complaint at Ahmedabad office Miss Divya & Mr. Brijesh is their but there is no response from them and I had also complain on call center before one month back and talk to Miss Sunita & Mr. Prakash (Call Center Manager), they told me that they are sending a company Engineer for repairing but I regret to inform you that their is no visit from your company Engineer.
On 18th April’08 Mr. Dineshbhai from Vadodara Service Center was visited and check the Machine at that time the same problem in machine, he told me that we replace your machine and give you a new one. After his visit we called Mr. Dinesh several time but there is no response from them.
I request you to Kindly instruct technical staff suitably to solve the problem permanently or I request you instruct service branch to replace the whole unit as it is still under warranty.
The detail of Machine is under
Sr.no. 06-100951-10
Purchase Date: 28.02.07
Hope that my problem will be solved, as you will intervene in this issue. If there is no response from your side I will file case in consumer court against company.
Thanking You
Jignesh Pathak
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April 20, 2008
IFB Dish washer
The dishwasher from IFB does not clean the dishes! In the first place tt is cheating to sell such products in India which is no use for Indians. Secondly the service people dont care to come evn for a demonstration and then dont do anything abt the complaints the only thing they are interestd is to sell some more for exorbitant prices
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September 12, 2007
No service,no replacement with new machine
I have new ifb machine. I brought it before one and half month. No washing, no service, no replacement. IFB man are said first we have to check it ok. He had change timer, circuit and motor in my new machine. Can u believe this? Then after its not working and says its your electricity fault. I said in all flats we have same power supply and others have lg, samsung are working. Then they give me ans. We cant replace it. So never never never buy ifb washing machine.
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