I purchase a IFB washing machine on 20/01/2010 from kollam dealer maxel agencies .one of ur service enginneer come and give all the instruction and he diidnt set the ratmesh .Last two months the machine is not working I complaint to ur service centre many times he diidnt respont finally he come and say the machine rub is damaged there no warranty of that one .tommorrow i give a complaint to consumer court about this to compensation

Name: Mohammed Subin.R
Mob:09387777772

Washing machine and Microwave under AMC.
Complaint lodged on 28.11.2010. Complaint No.5486808, ID No.2186053(Washing machine)
Complaint lodged on 28.11.2010. Complaint No.5486812, ID No.2186053(Microwave)
Washing machine: Water leakage, rattling noise.
Microwave: No display.
No response even after repeated reminders through 24hrs customer Care No.18604255678. vague promises.
Last reminder call on 14.12.2010 is recorded for reference.

the hinge panel of my washing machine has broken. i have registered a complaint on 23rd aug at the service centre, 04066842206, spoke to mr. khan and he gave me the complaint number 05191. after no response after 48 hrs, i called back the number. mr kumar picked up, refused to acknowledge that there was anyone by the name khan, said i may have dialled a wrong number, gave me the customer care helpline number. He spoke so rudely, that i do not even want to recollect. registered a complaint at the call centre, was given the complaint # 4995131. received a call this morning from serv. centre at kukatpally saying my area isnt under their service. the complaint was wrongly logged in and they are transfering to m/s hadvika services, contact person mr. sampath kumar. mr. naresh called me at 11 a.m and said that the complaint will be taken care of today, i asked for the price of the hinge panel, he said he would call back, but did not. after repeated attempts to reach them, got in touch with mr. subhash who claims to be the service incharge, he said they can attend to the issue only tmrw as the person is unavailable. i am stunned by the callous nature of this response. for 3 days my complaint is going back and forth with no resolution. pathetic customer service. and but for this feedback form, there is no avenue to lodge the displeasure at the way in which ifb has failed to respond to this.

Respected Madam/Sir,
We have purchased a IFB washing machine MODEL NO.7233 from Bhatia Electronic Lab, Rohtak(haryana) on march 2, 2009, invoice no. is 3793.But to our great disappointment it did not meet our expectations as it was found defective.We have been calling up the respective company but till date no action has been taken.

We have already registered our complaint regarding the IFB washing machine.On may18, 2009 an engineer had arrived but the repair done was not satisfactory.The parts are not fully replaced and the replaced parts are not original.We are really fed up of complaining again and again.As from nearly last two and a half months we have been continuously complaining and till date no strict attention has been paid to this, we DONOT want to get the machine repaired.EITHER exchange the piece or we request the company to return the money paid by us to the company.

WE ARE SICK AND TIRED OF THE SERVICE

The motor of the machine has stopped working. How Pathetic!

We really need the peice to be replaced now as it has completely stopped working now.No buttons on the machine are working and we are really fed up of the IFB service.

All fake promises these people make.

COULD YOU PLEASE GET THE PIECE REPLACED OR ELSE WE WILL DRAG THE CASE FURTHER.

We kindly request you to take serious action against this.you can contact us on:
Kiran Verma
w/o Sh.S.K.Verma Xen
F.H.no 2 Canal Colony,
talao road Jhajjar-124103
Haryana
Phone no 09416569987
09991662270
01251252430
Thanking You,
Yours truly,
Kiran Verma.

I AM HAVING IFB WASHING MACHINE FROM LAST 4 YEARS BUT FROM LAST FEW MONTHS I AM HAVING PROBLEM OF WATER LICKEGE I HAVE COMPLAINT IT TO COMPANY SEVERAL TIMES BUT DIDNT GET THE RESPONCE FROM THEM...IFB COMPANY SITE FROUD N THEIR COMPANY COMPLAINT N SERVICE DEPARTMENT IS BAKWAS...