What is happening to the ethics of companies? Who is protecting consumers from this run around bullcrap? Been 5 hours and no response since my order. Then I came here and saw all the complaints.. I am on a fixed income and disabled..legit disabled from 8 dr's ok. This is my entertainment since I can't go out of my home and because my illness prevents me from enjoying even this game fully. I bought gold in order not to get so far behind but I also work like hell on my charachter. And I share what I get with others. This was not the Ige I knew when I was gaming in DAOC...I went to try to get help from customer service live and their website just happens to time out. I have no other problems with any other website. Just theirs when I inquire about my order. It's been 6 hours now and no email. no phone call verifying but my funds have been taken from my account they charged for the gold I ordered. I sent an email to support and no response. sigh...I'm going back to my grandmom's rules..DON'T DO BUSINESSS UNLESS IT IS FACE TO FACE. period. Let's face it, noone has regulated this enough and regulated policies in general to protect the consumer...it has always been buyer beware..even before internet. My feeling is if the laws of countries no longer work on protecting people then something needs to change period. I am learning now to go without many things in life because I no longer trust people in business. I will keep things updated. Maybe I need to email Daniel hall..maybe we the people need to do a class action suite..Hong Kong has all the money. as lawyers would say deep pockets..if anything to deny their websites from coming into our country like China prohibits our websites in theirs...nomore business with countries who don't share our values.

Ok now they sent this BS email and the funny part, I do not have a paypal account so what now????


Thank you for your email.


Unfortunately, we are having trouble securing enough currency to fill your order within our normal timeframes. We apologize that we have not been able to deliver your gold and have refunded 100% of your money. Please check your PayPal account for confirmation of the refund.

We acknowledge that this is not the ideal outcome we had in mind; however, industry-wide supply issues have constrained us to make this decision so as not to inconvenience you further.


Please do not hesitate to contact us again if you have further inquiries.

Regards,

Jonn A.
IGE Customer Support