To start off right at the point, I use PayPal for all my internet purchases. This site is so bad that even with an open claim with PayPal, they come up with excuse after excuse to excuse their obligation to deliver paid for goods that have been confirmed. The money for my purchased item has been confirmed by PayPal and was already removed from my bank account. The site guarantees 24 hour deliver, since most people who buy these goods don't have the time to "grind" for them. It has been over 72 hours, and this site has become completely non-responsive, and unreachable. There is no live help, or contact, and they are all Chinese. I want the world to know of this site and their rude replies back to me through PayPal. They want to take your money and run. Not only did they not deliver, but they also sent me a virus attached to an email with a Keylogger attached, to boot. This company hides behind their internet name, with malicious side hack attempts to steal your personal information. DO NOT USE THIS SITE!!!

Ige.com has in the past been very fast and reliable. I will give them that. However, it has become increasingly hard to get them to deliver any orders for Everquest currency within a reasonable time frame. It seems Everquest platinum is always out of stock, and this is something they do not bother informing their customers of before you have already placed your order and payed. Granted, I did have a look around the other similar sites, and it seems they all suffer from this problem. However, at least they provided me with a live chat option in which I could ask a real life person to check for me. I received replies telling me to either order now and be prepared to wait, or check back later.

When I contacted ige.com's customer service (only available through mail) I was initially happy to see that I got a swift response. That is, until I realized that it was nothing but a standard pre-written reply that in no way answered my questions. I simply asked for any kind of approximation of when my currency might be available, and got the reply that my order was being processed. I rephrased, sent another email in which I went to great length in order to explain that I did not want to sit in the Bazaar waiting an entire night; if they expected long delays, I would like to know this so that I could log off and do something else. I got the reply that my order was being processed. I tried again, this time writing in such a fashion that a child could understand the question I asked, and I got the response that my order was being processed.

Note that the three replies I received were all different standard replies. The phrasing was slightly different, and the third one was considerably more apologetic than the first. But none of the replies gave any hint as to how long it might take.

Ige.com needs to do two things;

A. They need to stop promising face-to-face speedy delivery if they cannot provide it. They should focus on off line delivery instead.
B. They need to clearly state before hand when the currency the customer wished to buy is not currently available.

The fact of the matter is, they are selling something they do not have. That comes pretty close to fraud in my book. They should not be charging their customers paypal accounts until they can in fact guarantee delivery.

I used IGE.COM and after a week of no delivery, I asked for a full refund. The next day I got an email from PayPal saying my refund was made. I sent it to PayPal and they confirmed that the email was a spoof. A FAKE! So not only did IGE.COM defraud and steal from me, they impersonated PayPal and involved/tarnished the reputation of PayPal for letting them use there service for the illegal activities. It now begs the question, why would PayPal let IGE.COM continue to use them when the have confirmation that they are crooks? Wouldn't that make PayPal crooks as well or at least accessories to the theft?

IGE are Frauds!! Wow, where do I start. They are selling a product they don't have in stock. There "live 24/7 support" is an automated email response that doesn't answer questions or concerns. They promise instant delivery, it has been days and I have not received my product. They claim they will refund your money, but conveniently don't answer those requests.

They have stolen from me. If anyone else is considering them DO NOT.

If you are considering a lawsuit, count me in...

Just to let you guys know, I was just scammed by IGE.com. I tried to buy 5000g and they said it would take some time for them to get the gold. Of course they tell me this AFTER I paid for it and AFTER they confirmed via chat that the gold was in stock. Finally, after 36 hours, some guy sends me a tell in broken english demanding that I meet him in goldshire. I was in MC at the time but he refused to mail the gold. So, I leave the MC run, meet up with the guy and he gives me 745g and says he'll have the rest shortly. Over the next few days, I got emails with small sums of gold that totaled 3900g. When I contacted thsale.com via their chat room, they refused to help.

Beware people!