I am thoroughly disgusted with this company. I believe them to be extremely scrupulous and completely indifferent about the customers (or should I say the victims) they scam. I placed an order for a FFXI Online CDKey at 11:00am on 5/22/2009 waited 25 minutes. No key in the email. I contacted the CDKEY department and was informed that I would get my key in 15 minutes. THIRTY minutes later (12:00am) still no key. I called the CDKEY department back, and noone answers the phone. I am simultaneously waiting on thier online live support page only to stare at the following for the next 30 minutes: 'You have logged in our system, please wait for the next available staff... Please wait while we find an agent to assist you ... All agents are currently busy, please stand by ... '' I contacted their gold exchange, and live support hotlines and was rudely told to not call there and to contact the 'CDKey department'. I tried explaining that no one was there and that I waited for over an hour. Instead of getting support I got a deep sigh of contempt over the phone and was told that my order was satisfied and to call the CDKEY department. It is not 1:36am and I have NOT received my order via email as promised I was essentially robbed of $24.69 and I left a good friend waiting online for nothing because I could not get my requested product from a company I thought was reputable. My advise is to NEVER order from them. They claim to be number 2 or 3 in online services when they are far from it. I suspect they paid Google for that spot. Fancy website toting a big company name with a tiny, rude, and indifferent, support structure. I further suspect that they are not as large as they claim to be and are shilling customers left and right out of virtual and physical goods (ergo missing CDKEY). Nothing more than scam artists that operate out of cyber cafe's and undergrounds. I have little to no recourse with only their messages and the ever busy online chat imaged to text. I should have used Paypal to further build my case. In any event I will make a priority to inform other customers of this fraudulent business. Karma is real, and it is high time that they answer for their crimes.

I emailed IGXE to ask if they would use bots to level my toon, and if I would get refund if my account was banned. They would not answer the question just wanted to know my order number, told them I did not have one and wanted to know the answer befor I placed an order. was then told the manger of powerleveling was not in and would be out for over seven hours. This was the answer I got later.

Thanks for keeping contacting us . If you do not know the order ID . Then would
it be possible for you to offer us your chacater name to track your order . For
any questions, please feel free to contact us . Have a nice day !

they want my money befor the will answer a question.

I purchased 20k gold from them on the promise they had the full amount on hand ready for immediate delivery. They said just pay with paypal and we will meet you in game as soon as we get your order number and you will get full delivery in 10 mins.

I paid, was in live chat with them, told them the order number and receipt number, then I get an email immediately telling me they are out of stock and it could take more than 24 hours to get the gold. Needless to say, 2 weeks later still no payment in full.

I put in a complaint to PayPal and they said since it isnt tangable goods they cant do anything to them. WTF is that!!! I pay with paypal because they tell me im protected against internet thieves such as these losers and now Paypal is right up there with them.

So guess im out of my money and gold...go figure.

Okey ive ordered 20 000 gold 1 week ago from igxe.com i threatened them with internetcrime control center 3 days ago and got 2 partial deliverys in total of 9250gold wich means they still owe me 10750 gold as soon as i ask for help the only reply i get is " we are not ready yet" they cant tell a time when i will get it sometime they stop replying and my personal tought about their methods is they get the payment and get the gold when feel like it or they act like a bank and get paid from all costumers and then when get asked for a refund they wait a week or 2 to pay it back, i really do not recommend you buying from this crappy gold sellers as they are taking your order and sitting back and wait untill someone want to sell them gold and then they deliver it to you, they will not farm it themelves wich means you have to wait untill someone want to sell them the gold untill u get a delivery shittiest service ever. worst support ive been threw and will never buy from them again

thumbs up to www.ige.com tho they were late on deliver but atleast i got delivered within 48 hours
and i ordered the day after i ordered from www.igxe.com, so just figure wich site is better.

I bought stuffs online for over 2 years. And this is the frist time I bought gold online, which is invisible, but in-game delivery. Before I ordered, I went to their livechat to check the stock. The customer representative told me that they did not have stock at that time, but they will arrange it for me. And it would only take less than 2 hours. Then gave me a 4% discount. I would say their customer service was really nice. I felt good. But after 2 hours. I still have not got what I ordered. So, I went to their livechat again. They told me that they appologize for the delay. But if I can give them another 30 minutes, they can finish the deal. But if I do not want to wait, they can cancel my order and refund me. Actually, I received the gold less than 30 minutes. I really appreciate that. But I do not want to any longer as they gold me earlier.