My wife and I were treated like dirt when we entered this establishment. It was as if we were not welcomed in this establishment. First of all, we just wanted to go orders so we stood at the front counter for approximately 5-10mins., before anyone asked if we wanted to order something. When the waitress, with no name tag, asked if we were waiting long but heard us walk in, it was like a slap in the face. Upon taking our order, she begin have a bad attitude with my wife and refused to help with a basic consumer question. Upon deciding that we were the only African-American customers in the place, we begin to feel as if we were not wanted in this establishment. Upon canceling my order with the Manager, I observed that he was not wearing a name tag and knew exactly what I had ordered. I have never felt so violated in my life and I am a big IHop fan but this episode has ruined the joy of IHOP for me and my wife. This incident happened at approximately 0430 hours on 1/11/09 and I just had to let it be known.

My first visit at night was horrible. The coffee was cold, the food was tasteless, and the service was slow. the
roast beef tasted funny and when we left to go home
we has gas and the feeling sick with the aftertaste of the beef. I went only once for the breakfast meal.
I did not have problems with breakfast.
Thank you for your time.
Charlene Nelson

10/29 To whom this may concern: about four years ago my mom and I went to ihop on taylor rd. in cheaspeake virginia, we order our food . I can't remember what my mom had but I had french fries and a sub. I had only taken a few bites when the largest roach I have ever seen come walking out of my french fries. I was shock, that only happen thru hear say. I called the waitress over and told her about it. by that time the roach had crawed off the table. The waitress was so not believing me, she acted in such a non caring way that my mom and I got up and left. I have not been back since [and I only live a half mile from ihop] till last week on a sunday, where we went there after chruch because we were so hungry, and we wanted breakfast, and there was no other place really to go. it was so much better than before. I just wanted to let you know that it is much improved. Sincerly judy upton

I want to let you all no how you can keep your employment at this ihop.1.be very skinny.2.be young3.be ready to have sex with the general manager or better be his daughter.because if you have sex with the gm no matter if you have the iq of a shoe string you can move up the corp.ladder. or if you are the daughter of teh gm you can come in and eat for free with your whole family or you can steal and he knows and nothing happens to you. Consumers beware the coupons are being used to line the servers pockets not for there intended purpose and make you sure you ask for your receipt and make sure the discount is taken from the bill cuz if not it was used for their pockets. The GM's daughter is the worst one with this problem. And here is another way you can keep your job, by being the GM's daughter, The Asst. Mangers Mother, Close family friend to the Assistant manager i.e. someone you call your niece and her mother. And you can eat for free, be late and sit and talk on cell phones in front of customers, basically anything you really want to o you can... But if you are not of them and you are not willing to have sex with the GM you will lose you job so BE WARE, no matter how long you have worked there you will be terminated. I have seen videos of the GM and a different Asst. Manager having sex and that was just wrong. So if you meet any of the qualifications that i have specified call...239-274-0922 and ask for the general manager let him know your qualifications and you will be hired. But if you stop sleeping with him and/ or not realted stay slim and trim and you will be just fine. if you need anymore info give me a call.239-440-4349 and if you speak spanish its a plus.

Just a couple of weeks ago my wife and i went to ihop, the time we went was during a shift change all of the waitresses were so busy trying to get home most replied im not taking it im ready to go but this one waitress came from out the back and asked who's table it was and can she have it she was a good waitress service with a smile i noticed her manager was looking at her watching her when the waitress walked away the manager came over asked how was everthing i said its okay she then replied she's somewhat new but i give her like 3wks my wife and i laugh i then ask 3 wks for what she says for her to working here she's not gonna last we then stopped laughing because i thought she meant something else and didnt find that comment funny i asked her are you management she says yes we always can point out the ones who's not going to last. I left after she said that left my tip she thanked me and asked me was i okay i told her to keep it up because she was doing a good job. I came back the next afternoon to report it to the general manager but he was in a meeting with 3 other managers i then saw the waitress from the night before she greeted me and i asked could she serve me until the manager gets out the meeting i was sat near the meeting because of limited seats and i overheard the general manager talking to the waitress giving her a lots of questions at the same time she then went in the bathroom to fix herself up i then overhear him say we just let go of 6 people in the past 5 days now we're about to get rid of more an di dont have time to be babysitting some child or helping her with every problem i dont have time for that i knew he was talking about her because he kept pointing and saying her name i honestly dont think that he should be head of anything talking and belittling people like that him or the other manager i wrote down their names so if i were to talk to corporate then i can report exactly who it was i own my own business and i dont talk to my employees like that but then again my business does not slack giving customer service. My wife and i went back to ihop to see how the waitress was doing but when i came back i heard two different stories that she left and that she got fired by the same manager who said she wouldnt last that long. I read up on the place on the internet and i think that the owner should really consider who he picks as management but as a customer i am still going to corporate never in my 47 years of living or 17 years of being a business man have i've seen that bad of management.