I totally agree, one time the security counted the numbers of items I purchased on my way out. On my way out she made me look a theft and I contacted IKEA store customer service representative, manager. NO ONE HAS ANY Decency to even acknowledge the mistake, and “””” Apologized”””…. I will NEVER GO TO IKEA in Brooklyn, they are filled with overworked, nasty workers and security staffs who doesn’t know how to count, not to mention the Arrogant attitude.