iKeyless
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Category: Automotive
Contact Information
United States
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iKeyless Reviews
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monarda
May 26, 2011
used key fob sold as new
I bought a key fob for my prius. When it arrived it was clearly a used key fob. There was no marketing or pricing of the fob as a used product. When I called customer service they claimed that their disclaimer at the end of the online purchase states the product may be used if quantities are limited. I have never bought a product that was marketed as new and not differentially priced as used. A bait and switch!
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TristaHale
May 1, 2011
HORRIBLE shipping
I placed an order for a key fob, and 2 un cut keys for my Durango on April 12, 2011. They say on their home page, "same day shipping" blah blah. So if it's same day, or even next day I should have AT LEAST received my order within 5 business days. I gave it 2 weeks then I started to get suspicious like is this website legit.. did I just give my money away?! I finally called their customer service and they reassured me it was in the mail, and I should receive it soon. I FINALLY received it April 29th, 14 business days later. I would be fine with getting it 14 business days later if the company didn't say on their home page "same day" shipping.
If my product was going to take so long to get to me, I think I should have at least received an email explaining the delay.
One pro about all of it, the items are in GREAT condition.
I will not be buying from ikeyless again, though.
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Nitram Xoudrep
January 15, 2011
Scam!
I ordered a subaru keyless entry remote (2-button) model : SUB 051 (49.95) and a key finder ($24.95) model KEY FINDER 01.
The key finder broke a week after I received it; the spring inside send parts flying through the entire room. The entry remote could not be programmed according to the instructions, so I persisted as advised in the instructions. It seemed weird that their instructions would both provide programming instructions and at the same time tell you to try again if it didn't work. After over a month trying repeatedly in the freezing weather whenever I had some free time after work or before taking my kids to school, I finally contacted ikeyless via email to ask for a refund for the exploding key finder and the bunk entry remote, but they curtly replied that they only had a 30-day policy.
It sounds like a scam to me!
Save your hard earned money, and if you lose your remote entry, go to the dealer. It'll cost a bit more, but you'll be done in a lot less time and you'll save yourself the frustration of losing money to a bunch of fly-by-night hillbillies from Kentucky.
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SamPhl
December 24, 2010
scame
This is a long review but the gist is that THESE GUYS ARE A BUNCH OF LIARS AND SCAMMERS, DO NOT BUY ANYTHING FROM THEM.
I ordered a $95 electronic key, for which they charged $5 shipping. They provided me with a tracking link, which never showed any records of shipment. After 10 days of wait I contacted their online live customer support, and talked to a guy named Brian. He blamed USPS for loosing the package somewhere, apologized for it, and told me that he will ship me out another key asap with priority shipment.
Well it turned out that he was a big fat liar. Again after waiting 5-6 days with no updates from the store, I contacted the customer support again. This time talked to a guy called Cody Smith. He told me that the person before me did not ship another package or took any action. This guy also apologized profoundly and said that he will ship me a new key that day itself through Priority shipping. This time he did provide me with a USPS tracking number. But, that tracking number never got updated beyond "Electronic Shipping Info Received" for 6 days. I contacted the same guy again, and he also then blamed USPS for loosing the package and swearing that he shipped out the product personally. I have ordered a zillion things online till date, quite a few of which came through USPS, and have never experienced the postal service loosing a package, let alone twice. So here I am 24 days after ordering a product, charged for it upfront, and nothing in hand. so, I am launching a Frauds Claim with my Credit card company.
I am pretty sure the 4-5 star ratings here are also put up by the company's own people.. BEWARE.. Save yourself time, money and agony, and don't order anything through these guys.
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375H&H
December 23, 2010
Replacement Car Keys
I ordered key shells for my 2002 Toyota Land Cruiser. The original Toyota keys, between two, lasted about eight years.
The two iKeyless replacements lasted about six months. The plastic is worthless. They case just disintegrated with little or no use.
When contacted, iKeyless wouldn't do anything without a return of the keys (which were ground to fit my car). When I explained that the keys were not repairable, they said tough luck.
Do yourself a favor. Buy replacement keys from someone else.
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BIGRIG
July 19, 2010
BIG FAT F from BBB
http://www.bbb.org/louisville/business-reviews/auto-electric-equipment/ikeyless-com-in-louisville-ky-159128693/. BIG FAT "F" FROM BBB, CHECK IT OUT.!
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