rec frontier phone bill wondering why it is up $34.95. it seems ild teleservices webmthfee is now on our bill. we never ok this nor did we
have any idea how this is allowed. this is a total scame.

My AT&T Residential Telephone Bill, dated Feb. 11, 2011 and received Feb. 19, 2011, unauthorized charges payable to ILD Teleservices appear on page 4 of that bill. Alledgedly, on Jan. 29, 2011 I was charged a UNIVERSAL SERVICE FUND FEE of $0.60, and a CARRIER ADMINISTRATIVE FEE of $1.55, a total of $2.15 for CALLING 10 15 15 800. In addition, also alledgedly, for a Directory Assistance call to 101 515-8000 at 1:30 p.m. on Jan. 29, which reportedly lasted four minutes, I was charged $4.99. A total of $7.14 was charged to my home telephone number, (559) 925-9356. My wife and I are both in our middle to late seventy years of age, we live alone and neither of us made this reported telephone call.

Telemarketers are BIG FRAUDS.
If their mouth is moving ... you can be sure they are lying.
I would suggest you NEVER TALK to telemarketers.

The telemarketing agent said he represented Qwest, my telephone service provider
and they needed to set up my account so all of the billing would come from the same place.

These are the companies that have represented themselves falsely.
ILD Teleservice INC, 800-433-4518 billed on behalf of
(2) CSP Telecom 800-433-4518
USBI Long Distance 888-481-8724 billed on the behalf of
(4)LCD Telecommunications, INC. 888-258-8958

I was slammed by ILD Teleservices in March of 2008. . The conversation was recorded for accuracy. In that recorded conversation, I remember stating three times, "Now this is Qwest and nothing will be changed to my Qwest services." I wrote down the jist of our conversation that day, with the date and agent's name. This helped when it came to the dispute.

That month, my long distance service was changed to ILD Teleservices, billed by Telecom, Inc. My Qwest long distance was changed even though it had a pick freeze with a special password. I called Telecom, ILD and Qwest, immediately and told them to cancel the long distance change to ILD. Telecom said I had to talk to ILD. ILD cancelled the service but said I would have to pay because of their recording with me changing my long distance. They played the recording-- it had been digitally changed-- all of the Qwest comments were erased.

That was March 28, 2008, for the next 12 months, Qwest and myself called ILD on a regular basis and they continued to charge me monthly. Finally, in Feb of 2009 it looked like it was cancelled and all the money had been refunded.

Unbelievably, on Feb 28, 2009, another telemarketer called identifying himself as Qwest to my husband and he ok’d it. I called Qwest immediately and they said not to worry because my long distance couldn't be changed without my special password. You know what happened, this time it was a company called LCD Telecommunications being billed through USBI. The first time charges showed up, I was being double billed for long distance from Qwest and LCD. Qwest helped me cancel LCD, but I received charges from March 09 to August 09.

THEN... somehow, the first SLAMMER, ILD billing for CSP Telecom got through Qwest's system and started to charge me in September of 09... so we started again. ILD said there had been a block on my phone line and that's why they hadn't billed me in 2009. They couldn't find the record of the three-- different-- times-- I had cancelled their service in 2008. The last bill I had Feb 2010 showed the final refund from the 2nd time around.

Are you confused, yet?
I want to say that Qwest has made everything right with me, but how can the government regulation allow this!!!
I hope this helps someone, sincerely, S.Bennett, Utah

Last night I went online to view my phone bill and noticed at the bottom of the page "charges from other companies". When I selected to view those charges, I saw that I was being charge by ILD Teleservices, Inc for voice mail service that I was not aware of, never ordered or authorized and have no use for. After calling one of the numbers listed, I was given another number to call and was told that they would credit me 3 months. When I asked them how long I'd been charged, I was told since July 2006!

After much investigation on the internet about this company, I find that their have been thousands of complaints to Consumer Affairs dating back to December 2001 (http://www.consumeraffairs.com/cell_phones/ild.html) and that there was even a civil case that was eventually "settled".

What I find so appalling, is that companies that consumers trust, such as AT&T allow these scammers to take advantage of their customers under the guise of their local phone bill. It's time to call these companies that turn a blind eye to the carpet!

There was a charge of $7.64 on my telephone bill .I talk to them and they refund $ 1.65 but had not refund the rest