Watch out for these people! ILF's "Warranty" is written in a way that prevents you from determining the fitness and durability of their product. Don't waste your money, the Fleshlight sucks! Get a girl instead!

Thank you for contacting ILF Customer Service. Unfortunately due to the nature of this product being a sex toy and for health reasons, we hope that you can understand that we do not have a satisfaction guarantee. We do apologize for your inconvenience but like stated clearly on our site "We will NOT accept opened/used items for return, " What so ever. If you return the item to us we will not refund you or reship the product back to you. We will simply discard the item and not refund you at all. Our website clearly states our return policy for open/used items, we provide this information along with customer reviews and descriptions for all of our customer to read so that you can make an informed decision on which one is best for you or if the Fleshlight is something that you should purchase. If you have any questions, please feel free to contact me via ticket or e-mail.

Sincerely,

Customer Service
Steven M.