On 1/6/09 I paid them $597.50 and I was told by Chris (x420) that I would be contacted in 3-5 days which never happened, I had to make contact after trying for about 2 hrs. I finally spoke to a live person and all I got was a run around and excuses. A Monika Thornhill faxed an authorization and release form to me that I had to fill out, get notarized and faxed back to her then mail the original notarized document to my lender because she claimed that my lender required authorization on one of their own forms which I just learned via todays mail that my lender cannot give authorization because apparently IMC financial did not fax the correct form to me at this point I`ve got to say "what the sam hell is going on" I have the one my lender sent to me today and it is different than the one IMC`s Monika Thornhill faxed to me. Now this makes me even more determined to get my money back. On 1/16/09 I faxed a cease and desist letter to IMC and left a message for someone to return my call and verify that it was receved (NO response) on 1/22/09 at 10:16am I spoke with CJ Cohoon (x252) and she said that my refund of $597.50 was being processed on 1/29/09 I called CJ Cohoon again and asked where was my refund she referred me to Heather in the accounting Dept.(x223) she said she would get back to me shortly in the meantime I checked out the only business address I have for IMC Financial services on mapquest and discovered that 3301 Executive Dr. Clearwater FL. does not nor has it ever existed. Later in the afternoon after several attempts to contact Heather (x223) and after several minutes waiting for her to answer her phone the same receptionist answered 4 times asking how she could direct my call at this point I am furious and I do not want to leave her a message aon a DAMN machine I demand that she (the receptionist) take the message that if I do not her from Heather by the end of business today I am going to the BBB the CPA the Dept of justice and what ever other agency I can think of because this runaround I have been getting from IMC Financial is absolute BULLSHIT! Well lo and behold within an hour I get a call from Heather and she says that my refund will go before a review on 2/2/09 or 2/3/09 and that there will be a $299.00 fee withheld from the $597.50. Now I am boiling mad and from now until the end of the world I am going to spread to the entire world what kind of scam IMC Financial Services is pulling on Hard working americans desperate to save their homes.