The following is a copy of the correspondence between me and imlive.com. Please review and by all means check the record number. I am Victor Shull and you have billed me $50.00 for a subscription to something I do not want, will not use, nor do I remeber ever being on such a web site. I have blocked any further billing from you. However, I will not be satisfied until I get my $50.00 back. Please get back with me on this matter before close of buisness tomorrow 3-23-2010 5:00pm central standard time with a copy of the imlive.com record number. My email address is [email protected]
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Thank you for your quick response.
Again the number that CCBILLEU.com gave me over the phone to access your records is as follows: 0310074101000002677.
Please check the number and send me a response letting me know you checked that number by copying the number back to me. This issue and all of it's correspondence is copied to my bank, and to CCBILLEU.com complaint department for their records as well. I can not be satisfied until my money is returned.
I do appreciate your diligence in this issue.
On Tue, Mar 23, 2010 at 2:34 AM, <[email protected]> wrote:
> Dear Correspondent,
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>
>
> I am in receipt of your email to ImLive.com Customer Service.
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>
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> I would like to thank you for bringing this matter to our attention and to
> assure you that we take matters of this nature most seriously.
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> Unfortunately we have been unable to locate the account in question with the
> information you have provided.
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> We therefore request that you please contact our third party billing
> processor in order to obtain the transaction number for this purchase.
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> You may also request the blocking of your card from use on our site directly
> from CCBill.
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>
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> You may do so at:
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> CCBill customer service toll-free numbers: Phone: 1-888-596-9279 (US) or
>
> http://businesscenter.ccbill.com/international_numbers.html for a list of
> International toll-free numbers or email customer service at
> [email protected]
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> Fax: (480) 449-8820
> Web Site: http://www.ccbillcs.com
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>
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> If you would be so kind as to include any relevant information you may have
> that will assist us in our investigation of this matter we would appreciate
> it.
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> You may contact me directly at [email protected] should you have any
> further queries.
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> We ask that you please confirm receiving this email, if you would be so
> kind. You may simply select reply and send on the email.
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> Thank you
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> Sincerely
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> James Wolfe
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> ImLive.com
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> User Compliance Department
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--
May God Bless
Victor Shull