Impact Computers & Electronics

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Category: Electronics

Contact Information
United States

impactcomputers.com

Impact Computers & Electronics Reviews

Schlechte Firma November 3, 2009

Bad service

Same thing happend to me . Was send the wrong item and it was clearly their fault. They did not even have the item I orderd or could get it, even though they have it online. I talked to customer service and was told I can get my money back except for S&H. I complaint to him and then he told me he was going to send me an e-mail with instructions on how to get the S&H back. Well, that has been over a month and no e-mail yet. So far I'm out almost $ 20.00 in shipping cost with the $10.00 I had to pay to send the item back to them.
Do NOT do business with them; it's a rip off company. Spread the word and let all your friends know.
UR

Nina January 12, 2009

Bad service

Bad service! I ordered an LCD cable for a Compaq V2000 and they sent me the wrong cable. No big deal right? Everyone makes mistakes sometimes. I double checked my invoice and it was obvious that they just sent me a different cable than the one I ordered. So I attempted to contact them. They would not respond for over a week, and I eventually had to send a message to the president of the company. That's when they finally responded. They told me I had to ship it back and I would not be reimbursed for the RMA shipping charges. Didn't they make the mistake? All I wanted was the correct part that I paid for, and yet they decided to the opposite of what I asked of them and proceeded to initiate a refund. This 'refund' will not cover shipping charges and will take 30 days to appear... and how I will be refunded is another mystery they will not clear up. All in all, they took my money, my time, and they gave me nothing at all. This company is garbage. Recommend them to your enemies.