This has to be the BIGGEST scam Ever! I should of known this from the phone call went to free to now you pay 498.00. Then I waited 2 hours trying to get them to help me book a flight to fl.. Wrong there they never helped. end up hanging up and doing it my self . When I booked our vacation they made me pay extra 100.oo cause I would be over our package day by 1 day more. Jobs only allow you certain times to go on vacations duhh... So i paid the extra then I paid the extra taxes they said. We got to Florida dirty hotel Ramada INN they said whe would get a room we got there and the staff said not tell 3. Bullsh*t We just came off a red eye flight. After I did a 360 they gave us a room. told next day have to be some other place to pick up tickets to ship. Humm now this is high pressure time share place. we kept telling them NO. Finally at the end of you walking out they come up with another offer. (for time share) Whatever just give us our tickets (we end up buying timeshare) there happy. were bernt out. We have to drive another Hour to get to ship yet were suppose to board at 1:00 we dont get there tell 5. Now this place has MY NAME wrong so we have to wait again for them to get things straighten out. Fianlly get on ship we have MISSED all the 2 for 1's happy times ect that the ship has given. We are so tired from BS at the hotel then to the ship. Finally we thinking ok we are going to have a great day. WRONG AGAIN.. were told we have to be back on ship by 5 not 9pm like it said. so again we cant do anyfun... We come back to ship it sails.. were back by earlie morning.. ok I figured this out they go there at 8miles per hour and then speed back to fl. and get you off there. So now were back here in FL in ft Laurderdale.. again... at the same dirty and rude hotel. STAFF VERY RUDE!!! So then that morning went in I heard people talking about there food vouctures. What food voucture did we get??? went to my our room found out there suppose to give you these .. instead I end up paying 30.00 for a crap breafast that is just 1 fruit and powder eggs? Went to guest realtions then told what happen to ours?? then hands over a coupon for breakfast .. again CRAP Breakfast, Holiday inn feeds you with no coupons. From there we were going to just get another hotel on the beach for 40.00... humm this would of been much nicer. But since we were back so soon.. and WHY I dont know why I wasnt offered this the continue vacation for orlando. Since we were off the ship so soon. We had them give us at least one day there in orlando. WHY Didnt they do this first??? Why didnt they put us in orlando first. this would of been much nicer. I can say the people there at the hotel in orlando was much nicer and did the offers all up front. only thing wrong... BUGS YES BUGS. and even one came home with us but found his gave in our front yard instead. YUCK. I really think I should be given a refund for this. or some sort of compensation. Cause believe me I don't hear anything word of mouth works so much better.

I received a sales call in July 2007 to purchase a travel package. That was to be valid for 18 mos. I told the lady I could not do the trips in 18 mos, I needed more time and she said that she would extend the package to 3yrs. In late 2008(Nov., Dec.)a sales rep representing Imperial Majesty called asking about my package and told me that I have not used any at this time. I told the rep that I had 3yrs to travel, he checked and saw that I had an extension and said" Ok, I see just call us when you are ready to travel and set your dates". June 2009 my girlfriend called to set dates for us to travel, the reps told her the package will expire July 3, 2009. I called a few days later to find out what was going on after she told me what was told to her.

June 30, 2009

I called Imperail Majesty the rep told me my package has expired, I ask to speak to a supervisor, I never got a supervisor, she told me they were all gone and that I could write a compliant letter. The rep. then told me she could extended my package for additional fees of $100-200 6mos to a year. I feel that I have already spent enough on this package and should be given the amount of time to use this package that was told to me in order to convince me to buy it.

I was called one evening being asked to purchase a vacation package that could be used within the next three years. I was told that they would "throw in" bonus vacations if I purchase/committed that night. I agreed. I paid a total of 798.00 for the package. Not one time during that call was i told that I was signing up for a time share. I have made several attempts to use the package since the purchase only to be told that I could not becasuse the times and dates were not available.
I was considering taking a cruise for Christmas this year and begin to read the fine print which states that the vouchers that they offered were only valid after I took "a tour of the ownership property". Again, I was never told that I had to tour or to listen to any sales pitch to take advantage of what I have spent 800.00 for.
Please help me recover my funds for this purchase.
Concerned