I took my car for a service at the above mentioned dealership (Corolla professional 1.4) on the 2nd June 2010
& I specificaly requested that they check the break pads for me.
When i picked my car up the same afternoon i was told the is nothung wrong with my break pads.
On the 22 June, whilst driving i head a noice coming from my back wheels i took the car to Toyota again & they did a quick check on it & i was told to bring the car
on the 24th, I took the car inn today & i got a call from Brian, advise that the breaks are finised & they need to be replaced.
I told him that is very unacceptable, so i requested for his DP's number
His name is Thomas, spoke to him on 082 773 7044, he said he is awre they made a mistake, he is prepared to let them replace the brakes, they won't charge me for Labour & i will pay 50% towards the breaks
I find this very unacceptable, i am being inconvinienced for somebody else's mistake.
What gurrantee do i have that the car was even serviced, if they could make an error of this kind.
I want my break pads replaced for FREE
Regards
Mrs Nkosi
076 971 0502