In Styler

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Category: Lifestyle

Contact Information
Knoxville, Tennessee, United States

In Styler Reviews

ihatebadbiz April 8, 2010
scam/ poor customer service
I ordered the In Styler online for a "free trial" where I was told I would be charged $14.99 for the trial. If I liked the product I would be charged $40 a month for 3 months and an additional $20 the 1st month. This also included a 2nd In Styler free. I should have been weary when I couldn't find a shipping estimate. After I placed the order I was informed it would take 4-6 weeks for delivery. It came much faster though. When I got it it was a horrible product. It didn't work much better than my $20 flat iron and took a long time to work. When I called to get a confirmation # for a return they answered right away. I was then told they didn't send me the instructional video. She said she could extend my free trial another month and take $40 off my order but I wasn't interested because its expensive and the product came with written instructions. I have worked in sales before, so I know they want to keep business but this person began to badger me. She told me about 8 times that I should keep the product, that I would save $. I finally told her that she wasn't going to save the sale and she became really rude and spewed the confirmation # too me. I was also told if the confirmation wasn't right it would be sent back and that I had 5 days to postmark it. 5 days within my 30 day trial! Ive had it for a week! I was also informed that they would charge me $20 to process a return. A return on a 30 day TRIAL! If you want to try this crappy product I suggest you go to Walgreens and buy it for $100. You can always return it there easily. Now I am out $35! Its the worst $ I ever spent and I will contact bbb and every1 I know to tell them this company is shady and the product is awful.
nickilee2 December 23, 2009
Over charged, Over heated
I want to try the In styler here what on their web page LIMITED TIME OFFER! $14.99 Trial Offer is for two (2) InStylers® for 30 days. After 30 days, do nothing and keep BOTH InStylers® for just three monthly payments of $39.99. The second InStyler® is FREE!! (plus S&P)
well I try to cancel my order beccause I was in the Hospital and I was charge on 10/25/09 $66.63, on 11/23/$46.64, and on 12/17/09 $66.63. hope they don't charge no more this is over 3 monthly payment. WHAT HAPPEN TO THE $39.99 FOR 3 MONTHS. I HAVE MY BANK STATEMENT AND YOU CAN SEE THEM FOR YOUR SELF THE COMPANY WAS VERY NASTY WHEN I TOLD THEM THEY WERE OVER CHARGING ME. I HAVE FILE COMPLAIN AFTER COMPLAIN IF ANYONE WOULD LIKE TO HELP ME. AND THE STYLER BURNED OUT AFTER 2 DAYS AND I WAS TOLD I HAD TO BUY THE REPLACE PARTS

i CALL THESE PEOPLE Customer Service
Phone: (800) 307-0078
Monday - Friday: 5:30am - 5:00pm PST
Saturday: 7:00am - 3:30pm PST

Customer Service by Email
[email protected]
THEY WOULDNT GIVE MY MONEY BACK ARE TAKE THE STYLER BACK MY HAIR DRESSES SAID THIS IS TO MUCH MONEY FOR THIS
K Jagers September 23, 2009
returned and replacement not delivered
I ordered the Instyler for my granddaughter, one for her and one for myself. One of the instylers didn't work and I called and was given a return number. I mailed it back, at my cost, and had to call the company 6 weeks later to find out why I hadn't received the new one. They then sent me another one which did not work and I called them again. When that one was returned, again at my cost, I got a confirmation receipt. Again I never received a new one. I called and was told they did not receive the one I returned and I was on line while I was speaking with the representative and told her, yes you did, it was received at your business on August 28, 2009. Then she told me they would mail my new instyler out immediately and I would have it in 7 days. Well I am now on the phone with the company and they have told me that they are looking into this. I have ask to speak with the supervisor and am waiting. I was put on hold for 4 mins. I will never order from this company again. I have yet to get any satisfaction.
Nancy June 4, 2009
Total Scam
I was charged an additional 25.00 for shipping a month after i ordered the product and was fooled into thinking it was included in the price i already paid when I ordered the product! On the infomercial and website they make the Instyler look like the best styling tool ever, but the truth is it sucks!! I used it twice and went back to my flat iron. I ended up paying $180.00 in total for this rip off I don't even use!
Lily Lespier March 12, 2009
Refund
Ok, people...I bought this product on the 29th of January, paid $ 5.95 for priority shipping...received product...did not like it and sent it back by 20th of February to the Van Nuys address that I was told to send it to by the agent and low and behold on the 10th of March I was charged $ 60.94 on my account which caused a an overdraft charge of $29...I spoke to another agent and they refunded my account $ 54.99...and denied the overdraft charge that they caused...so this product has cost me $ 20.95 original charge, they charged me again $ 5.95 priority shipping, $ 11.88 to send back and get it insured, plus $ 29 for the overdraft charge for a total of $ 67.78 and I don't have the product...I will be going to the president of the corporation and news media to disclose this sCam...customer service was warned how angry I was they treated me like a 2nd class citizen...I was livid...DON'T BUY FROM THIS COMPANY!

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