Incline Health
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Category: Lifestyle
Contact Information United States
inclinecs.com
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Incline Health Reviews
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munira rampersaud
July 6, 2009
no authorization of change for products
I ordered a free trial of Acai Fuel Extream products and within days my credit card was charged for 79.99 without my knowledge. When i try to dispute the charge with Incline, they said nothing can be done, go through your credit card company. They provided me with a cancellation # but I have to keep checking that its indeed cancelled. what a rip off!!
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Loretta Rubins
April 29, 2009
kept sending and charging for unwanted goods
I signed up for a trial order. I was not in the United States when it arrived. Without my knowledge they kept sending me more goods and kept charging my account. They wont take the goods back and they wont inform me of the owners of the company or the CEO. I can only speak to a call centre.
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Laura
April 1, 2009
Unauthorized charges
I ordered the free trial of Acai Fuel. MY credit card was charged $6.95. I canceled the account two days later after speaking with my co-worker who told me she ordered the trial offer and her card was charged $79.99 and informed me that it was a scam. Another few days went by and I figured let me call again to be sure my account was canceled and that I would not be billed. On my second call I found out that the first sales person never canceled my account even though I was given a cancellation number. On March 23, 2009 I was charged again $79.99 for the same product even though a second shipment was not sent. I spoke to customer service who stated that my account was never canceled and they will investigate. I offered to return the shipment because I did not open the package. I was told no returns are accepted. I think as consumers we should be able to return a product if we change our minds and if we do not want a product. I think the sales people are trained to lie about canceling the accounts and giving cancellation numbers that they cannot trace or track. Please inform anyone not to order this product because it is a scam to get into your account so you can be billed continuously and customer service is of no help.
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Laura
March 31, 2009
Extreme ordering circumstances
The company says they are giving you a trial product for 14 days; however, it takes 11 days to receive the item and once you try the product it is past the 14 days; and you get sick from it because it has 57mg of caffinee per pill, I believe, which is way too much; you cannot return the unused portion and receive your money back, as you know they have already charged your account the $80 for a 30 day supply of pills, because it is a trial offer. So what they are saying is that no matter what you cannot get your money back period! You are just stuck with the product and the charge!
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frustratedconsumer
March 24, 2009
Acai Fuel
Company is a scam. Product made me sick and when I called to cancel they had already charged me $80 for the free trial offer. DO NOT GET ANYTHING FROM THIS COMPANY. Take my advice and steer clear from this offer. It's just another way for the greedy to make a profit.
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Ricky
March 2, 2009
Charged me $149.90 without my authorization
After purchasing a 30-day trial supply of an Acai Berry Dietary supplement at $7.95, the company charged me $149.90 for a continuing membership that was not mentioned in the pop-up window where the initial order of $7.95 was placed. I advise all similarly affected consumers to contact and file a complain with the Federal Trade Commission (FTC) at www.ftc.gov. This is an example of something that falls under the Unfair and Deceptive Acts and Practices law (enforced by the FTC). Additionally, I recommend filing a complaint with the Better Business Bureau (BBB) in St. Louis for this company. I've also contacted the State's Attorney General's Office where I reside.
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