My consumer no. is 9990. I got a gas connection from Rohini Enterprises, the Indane gas agency at Naharpur, Sector-7, Rohini on 16/09/02, while staying at Sector-8, Rohini. When I shifted to Sector-7, Rohini, in September 2003, my connection was transfered to Tirupati Balaji Indane gas agency at Sector-5. I received a supply from Tirupati Balaji only once on 27/11/03. After that, whenever I called to book for a refill, I was told that my papers have yet to be transfered from Rohini Enterprises, Sector-7, Rohini. On contacting Rohini Enterprises, I was informed that they have already transfered my connection to Tirupati Balaji, Sector-5. These two agencies have been passing the buck onto each other and refusing to look into my complaint. I have been suffering for more than 3 years now, without a proper gas supply. Please advise me on how to go about this matter, as I need a regular supply of refill. I cannot apply for another connection from any other Indian Oil Company, as my name is registered at Indane Gas Agency.

I am having a Consumer No. GK0010175 with the G. K. Indane Gas Agency, Kamal Kant Road, Ratu Road, Main Road, Ranchi - 834001. I booked for Gas cylinder on 11.10.2006 with an assurance that the cylinder will be delivered within 3 working days. But the same has not been delivered till date. I have personally seen the delivery van distributing the same around the area.

I have to borrow cylinder from my neighbor for use due to such delay. They also harass me and ask to come time and again. They also do not respond positively.

When the new Civil supplies Ration Card was issued, the authorities some how missed out addition of my mothers Name (Mrs Mary Fatima) in the card, when the new regulations said that the gas consumers number has to be endorsed in the Ration Card, My mother was denied endorsement reason being My mothers name was not in the Ration Card. Now after lot of effort the Name was addted into the Ration Card, but finally when we went to book our Gas the manager said the consumers account is locked and thus we are supposed to write a letter to the concerned office at Coimbatore, Tamilnadu and it will be opened.

Now it is almost one month since the letter has been given to the concerned office under intimation to the Indane Gas Agency, Coonoor no action has been taken to unlock the account.... everytime we approach the office... we are denied services.

Agency : Indane Gas Agency, Coonoor, Tamilnadu (India)

Customers Name : Mrs Mary Fatima
Customers No. : 18038
Address : Dno. 159 Bogi Street Wellington Bazaar Post (Nilgiris), Tamilnadu -643232 (India)