my gas customeer no 1111, the delivery man need extra 40 rupee per delivery, many more time we asked regards this and we cant give that extra money, but whenever we asked questions the does not delivery next time on right time . it will make big problems in every delivery time, example:- really we don't konw what we do in delivery time, they asked money then we gave them that money, when onwards we asked question against them, they checked no.s and they inform us you sold the cyclinder illgal, now they don't delivery to my family, really we don't expect this type of complaint against us. now what I do ?
what is the procedure and how can i complain against them/