NOT RECEIVING CYLINDER IN TIME
Dear Sir,
I have INDANE gas connection from Shyam Sunder Indane Agency in DDA mkt, Janakpuri, I have booked my cylinder on 20 Aug, booking No 45, my connection No is 29677, but the cylinder has not been delivered. The telephone Nos are not being attended and there is no way to contact or communicate with the Agency.

Col Subhash Chand
+919818024922

I am a customer of INDANE with customer no 12647 and have been registered with GAS GADGETS S-28 GOLE MARKET MANAGER LUCKNOW. I booked my gas cylinder on 19th Aug, 2009, till 22nd Aug, 2009 no delivery has been made by the agency. Whenever I make phone call to gas agency, he says it will take another 3-4 days for delivery due to non-supply of gas. I called 3 times, he says same reply.

Kindly solve my problem ASAP.

Thanking You
Farooq Ahmad
37, Mewa Nursery Colony
Nishatganj - Lucknow.
Phone No. 9838558696

On 23.07.2009, I had booked a cylinder with Sukhdev Vihar gas agency –in Sukhdev Vihar Gas Service 18, Masih Garh, Sukhdev Vihar New Delhi My consumer number is 5900 Gas booking No. - Not given . Till date, the same is not delivered to me. When I called up the agency to enquirer about it, the staff didn’t provide any proper information about it, they were not even ready to talk for more than few seconds. Also the guy (Saleem) who supplies the Gas door to door behaves very badly. I have only single cylinder connection.

Sir,
I am from Guduvanchery, pin:603202. My Gas agency name is M/s.Pattammal Gas Agency which is at
Mudichur Rd., Old Perungalatur, W.Tambaram, Chennai-45.
I had booked for Re-fill my gas on 29/12/08. still now(26/01/09) i didn't get gas. we had booked branch office of Pattammal Gas Agency Guduvanchery . When we asked them, they told to complaint about to headoffice( M/s.Pattammal Gas Agency which is at
Mudichur Rd., Old Perungalatur, W.Tambaram, Chennai-45.)
i am trying for last 1 weak
i.e. from 19/01/09 to till to-day over phone. But
those guys never respond even it was Ringing, Ringing, Ringing otherwise most of the time line
engaged. My Cust., No.9251, will you please try the
same on my behalf. Their contact No.is 22266691/22263898/22263886.

Regards
Thanigaivelan

I have taken a DBC LPG connection from distributor no-90C (NTPC Emp. Con. and Th. Coop Society, Indira Shopping Complex, PO-Jamnipali, Korba-Chhatisgarh) on 28-11-2002. While issuing the connection a considerably old and used Regulator in very bad condition was given to me expressing by the office staff about the stock out situation of the same and I was assured that same would be replaced at the earliest, i.e. as soon as new regulators are available or in case of any complaint with same, e.g leakage etc. After that I approached the distributor many times but with no result at all. I was told like by the dealer's staff like- regulator would be replaced only in case of some problem or let me deposit the regulator and same would be replaced as and when satisfactory stock of new regulators would be available etc.
On 10-08-2008 I booked a complaint with distributor for attending LPG leak. Dealer's representative came to attend the complaint in the evening and he went back saying regulator need to be replaced because it was leaking, he also said that he would come back after checking the available stock.

On 11-08-2008 after waiting for the whole day I personally went to the dealer's office with Gas Consumer card and explained the incident once again and requested them to for appropriate action, the dealers representative at the office behaved rudely telling to come @ 8.30AM next day with copy of subscription voucher.

On 12.08.2008 I once again went to the dealers office @ 8.30AM with copies of Consumer card, subscription voucher and the defective regulator. The office was locked and nobody was available even to open the lock. At ~9.15AM a person came with office key and register and opened the office. I once again explained him the whole incidence, then he collected the papers from me and told me to deposit the regulator and told me to go back assuring that regulator would be send to my house after opening the go down withing one hour maximum. As I was already getting late for the office i did so.

Till 12.10 I have not received the regulator and while asking the dealer he replies that the person has already gone with regulator so he I should wait for him at my house only. The distance between my house, dealer's office and go down is hardly 10minutes by walk.