I am geting cylinder from Sree Graha Agency, Tambaram. It is understood some problem with the agency and it was told the agency was changed to M/s.Pattammal Gas Agency, West Tambaram. For the past 20 days I am trying to contact M/s. Pattammal Gas agency over phone and it is either engaged or no response. Kindly advice M/s. Pattammal Gas Agency of West Tambaram, Chennai to book and deliver the gas cylinder to consumer No: 26071.

Sun, 09 Dec 2007 21:40:38 -0800
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Dear Mam,

I wish to put my grievances and the harassment received from the Indane dealer as given below:

1. I am a user of Indane Gas from the last 1 year and I have taken the gas on production of ration card from Dixit Gas Services, Dedha Market, Khichipur, New Delhi -91, code no. 9107184.
2. Presently, I have shifted my house from the previous place to New Kondli in Delhi and I have taken at transfer voucher vide no. 022214 dated 28/11/07 and applied for a connection with M/s Roop Gas Services, A- Block, New Kondli, Delhi- 96.
3. As it is not possible to change the ration card immediately on the transfer of residence, due to this the dealer is not providing the Gas connection.
4. As per the dealer, I have submitted an affidavit in respect of my new residence where I am presently staying. Still the agency is not willing to give the Gas connection and insisting for the electricity bill of the rented house for which my landlord is not willing to part with.
5. In these circumstances even though having a genuine gas connection in my name, I am not able to get the same. The harassment cause by the agent by not providing the gas connection is driving me into madness and I am not able to cook properly and feed my family.

It is requested kindly advice the dealer to provide me the Gas connection and I am committed to give any other documents which are in my preview to get the Gas connection.
Your early action on my grievances will be highly appreciated.

Regards,

Shikha Goswami
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Reminder No. 1.
I have domestic gas connection in New Delhi with Cactus Lily Enterprises. Its phone no. is 011-26241426. My consumer No. is 17608. I have booked refill cylinder through centralised gas booking centre on 2.12.2007. the registration number is 1. On 5th, dec. 2007, I came to know that the refill was already delivered to my residence as per the agency version. Actually I have not received any refill cylinder till now i.e 8.12.07. up to 9.45 P.M. I found that the agency is malpractice the refills, which cauces very difficult to me to get refills in time. Previously I booked refill approximately 50 days before. Now I have no refill cylinder in house.
This is for your kind information and necessary action please.
V.GUNASEKARAN,
(Cameraman, D.D.NEWS,)
08.12.2007.

I am consumar of Indane gas with Daman Gas Service, Jalandhar, with consumar No. B dgs 18112. I am trying to Book the gas cylinder since last week. every time is phone remain engaged & there SMS service is not working properly. Since the booking timeing is the same as our office hours it is not possible to go & book the cylinder to there gas service center which is 15 km from our office. despite of best efforts I would not able to book my gas cylinder

I have a family of 3 members including 8 month old kid. In October month when we replaced our cylinder, there was leakage of Gas. When we registered a complaint Mr. Kumar (Mechanic) visited our resident and asked us to replace gas cock. I was shocked. Even insisting him to change the regulator which was under warranty period he replaced gas cock and charged us Rs.410. Now again after one month there is a leakage. I am very much concerned about safety. But the distributer is not at all bother about safety of consumer. In india there is no control on LPG GAS distributer. And sadly consumer has no choice.

Distribute name and address.
Anushka Indane
Shop no.F-007,GROUND FLOOR,
Nerul Railway Station,
Complex,
Nerul(w)-400706.