Dear Sir

My Gas connection number is 8888 which is registered with Rohini Enterprises Durga Market Naharpur, Sector 7, Rohini, Delhi 110088. The code number is -63-01-0378.
I had booked an LPG gas cylinder about three weeks back but I have not received the cylinder till date that is 05-07-2010.
I am repeatedly trying to contact Rohini Enterprises but in vain. Nobody is picking up the phone. Even the hotmail is not being answered.
I have also informed the agency to deliver the cylinder after 2:30pm.
Hope appropriate action will be taken to improve the services of Rohini Enterprises which has been giving us a poor response whenever the gas cylinder is being booked by us.
Your immediate intervention is required in this matter.

With best regards

MM Upadhyay
Block C Flat 196, Sector 19, Rohini
Delhi
Phone number: 0112781520
Customer number: 8888

Subject: Application for permanent solution cust. No. 10602


To
M/s. Indian Gas Corpo. Of India


Sub:- Application for Permanent Solution Customer I.D. No. 10602.

Dear Sir/ Mam
I am customer of Indian Gas Corpo. since 7 years Frenchisee M/s. Nair Gas Services Shop No. 3, G, Block Shopping Centre Vikaspuri N.D.-18.
I am facing lot of problem in every month regarding Booking & delivery. I book my cylinder booking no.5015, time 10:00 a.m. on dt. 15/02/2010 but not delivered till date. After than we can trying that contact on telephone but always phones are showing busy Ph.no. 011-28544965, 28547187.
So please do something & find its permanent solution as soon as possible. Kindly look into the matter otherwise we have to report Higher Authority Of Indian Gas Corpo.of India.


Thanks


With Regards


(Babita Sharma)Cust. No. 10602.
E-35A, Jeewan Park, Uttam Nagar,
New Delhi-110059.
Ph.No. 09312672726

Mrs. Prema Stephen
67, 8th cross, Celebrity Paradise layout,
Dodda Thogur
Electronic City
BANGALORE - 560100

I had a gas connection with consumer number : 6861 code : TVS No. 091844 dated 8.12.2005. while i was living at Chennai. I was transferred to Bangalore in september 2007. I had submitted my request for transfer of my gas connection from Chennai to Bangalore to the above address.

I was directed to submit my request to the supplier T.U.C.S. Gas, Tiruvanmiyur Br, Chennai. While issuing the transfer form no. 564566 dated 10.09.2007 the agency asked me to retain the cylinders with me and i will be supplied gas at Bangalore on production of the transfer form at M/s. Sheela Gas Agencies, Bangalore. I therefore shipped the empty gas cylinders to Bangalore alongwith my household articles.

However to my surprise when i called at Sheela Gas Agencies, Bangalore. on 12.11.2007 they refused to accept the transfer form issued by T.U.C.S. Gas, Tiruvanmiyur, Chennai stating that the gas cylinders has to be delivered at Chennai.
I am unable to understand why these two agencies have different views, thereby putting the customer to considerable inconvenience, non supply of gas at Bangalore and incurring expenditure in transporting the cylinders to and from Bangalore and Chennai.

I am yet to receive gas supply at Bangalore,and am put into immense hardship due to the procedural irregularities of these two agencies.

Kindly look into the matter and arrange for the continued supply of gas to me at Bangalore.

Prema Stephen