Indesit
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Category: Home & Garden
Contact Information
United States
indesit.com
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Indesit Reviews
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Maizel
October 9, 2009
Lose screw
I have been using indesit appliances since I have been living on my own from 1990. Before I purchase my last washer dryer, I had a problem with my previous washing machine which keeps cutting out. I contact indesit and was advised that i would be charged which worked out to be more than the machine was worth.
Bearing this in mind, I still went ahead and purchase a washer dryer - WDG1295W. Today I came home from work after leaving some white clothes to wash in the morning. Upon removing the clothes from the machine I noticed that there was black spots all over them. Once I remove the clothes from the machine, to my dismay, I noticed a large hole in the drum and a small hole in the outer drum. I removed the back panel and noticed a small screw on the floor.
Now for one reason or another this screw had come lose from somewhere in the machine and not only damaged my white clothes including my child's school clothes, but left a large hole in both the inner and outer drum (pictures attached).
to make matters worse i went on the internet to find a link to contact Indesit regarding this and was not able to find a web link. I think this is so bad as indesit rather not to receive complaints so they can convince themselves that they have low or no complaint ratings.
Indesit get with it, if you products are faulty give the customers a chance to let you know and for you to try and resolve it!
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nitin goyal silky goyal
August 15, 2009
refrigerator
SUB:- COMPALAINT REGARDING INDISIT FREEGE 416 LTR MODEL NO TANSFNF DHX(TK).
D/SIR
AS STATED ABOVE WE HAVE PURCHASED ONE NO. OF REFRIGERATOR OF INDISIT MAKE FROM UR AUTHORISED DEALER M/S SAMTA ELECTRONICS PANIPAT(HARYANA) IN INDIA WIDE BILL NO. 3126 DT 11.06.09 AMOUNT 47500/- IN THE NAME OF NITIN GOYAL/SILKY GOYAL AND MODEL NO. TANSFNF DHX(TK). FROM THE BEGNING THERE IS A MANUFACTURING DEFECT IN THAT PIECE. BECUASE THERE IS A DEFECT IN ITS ELECTRONIC PANNEL WHICH IS SITUATED IN THE FRONT OF REFRIGERATOR. DUE TO THAT FAULT THERE WAS NO PROPER COOLING IN THE REFRIGERATOR.WE HAVE COMPALINT TO THE DEALER M/S SAMTA ELECTRONICS AND THE SERVICE ENGEINER VISTED AT OUR RESIDENCE AND REPLACE ITS ELECTRONIC PANNEL. BUT INSPIPTE OF REPLACING PANNEL THE REFRIGERATOR WAS NOT WORKING PROPERLY. AND INSPETE OF THE REPLACEMENT OF THE PANNEL THERE IS THA SAME PROBLEM AND AGIAN COMPANY DEPUTED THE SERVICE ENGINEER AT OUR SITE. AND CHECK THE TOTAL FREEZE AND AGAIN HE REPLACE THE PANNEL. BUT AFTER TWO DAYS THE FREEZE WAS STOPED WORKING.DUE TO THIS FAULT ALL THE VEGITABELES AND THE FRUITS WERE DESTRYED . WE HAVE TO FACE A LOT OF DIFICULTIES AT HOME. AT PRESENT THE PROBLEM IS THAT WHENEVER THE POWER IS GONE AND COME BACK THE FREEZE SHOWS RED INDIGATION WITH A LOT OF NOICE..ITS GOES ON IN OFF CONDITION UNTILL WE HAVE NOT PRESS THE BUTTONS.WE HAVE PURCHASED ITS DUE TO A REPUTED COMPANY OF THE WORLD. BUT THE COMPANY AND THE DEALER ARE NOT ABLE TO PROVIDE HE AFTER SALE SERVICE. ALL THE MEMBERS OF THE FAMILY HAVE BEEN FERSTATED FROM THIS PRODUCT. ALL THE ENGINEERS OF THE COMPANY WHOM VISTED AT OUR HOME REPOTRED THAT THE FREEZE WILL HAVE TO BE REPLACED EXCEPT THERE IS NO ALTERNATE.BUT INSPITE OF THEESE PROBLEMS NO ACTION HAVE BEEN TAKEN FROM THE DEALER AS WELL AS COMPANY. THE DEALER STATMENT IS THAT I CANT DO NOTHIMG FOR U .BECAUSE
COMPANY NOT READY TO REPLACE IT.
NOW LASTLY WE REQUEST U TO PLS REPLACE THE REFRIGERATOR WITH IN SEVEN DAYS .OTHERWISE WE HAVE NO ANY ALTERNATE TO GO IN THE CONSUMER COURT AND U HAVE TO PAY ALL THE COMPENSATION AS WELL AS LOSSES OF OUR SUFFERINGS.SO PLS TAKE A NECCESSRY ACTION AS PER EARLIEST.
REGARDS
NITIN GOYAL/SILKY GOEL
PANIPAT(HARYANA) INDIA
MB. 91-9416001900
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November 4, 2008
time it took to repair
It has just taken me eleven days to get my machine repaired by abn indesit engineer. I pay for cover of my appliance but could not use it for ten days and i had to get a relative to do my washing as no one in this day and age can live without a washing machine for eleven days with a family. I will definatly not be taking out the cover again if this is the service that they offer. I have to asy this is the forth repasir that has had to be done on my machine that will not be three year old until the end of march next year.
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October 29, 2008
Awful quality product
Near enough the entire fridge freezer on this model has rusted from the inside out in under 5 years. It now looks 25 years old, and we have been forced to purchase another fridge freezer yesterday. Needless to say, it WASN'T an Indesit!
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