Dear,
Can you please give an explanation for the delay of flight on the following day.

Indian Airlines - IC 896, 11 November 2010 : DXB - DeL

Indian Airlines - IC 895, 19 November 2010: DEL-DXB

Flying with you is such an unpleasant experience, I simply can’t understand you reasons to fly late almost all the time.
Is there anyone in your team, who like to work on improving the punctuality of your flights.

Regards.
Mahesh