I had discussed with your colleague Abhishek Mukherjee - ITBC Mgr on 30th Aug 09 about these offers and confirmed my order and have now recd the shipment. Request you to clarify the offer:

1. order no OGA090066486 - INR 5943/-. I was promised that this offer would include International holiday for 4 persons inclusive of t0 & fro airfare, accomodation and there would not be any additional cost. Please confirm if it is right.

2. Order no OGA090066548 - INR 2593 - Domestic holiday for 3 persons inclusive of to & fro airticket, accomodation without any hidden charges

Making false promises and grabbing business that are short lived and not bothering about the reputation. No business ethics