I am regularly doing shopping from India Today Book Club (I.T.B.C.) & Living
Media India Ltd. from last 2 years.

I have received call from your executive Rohit Sharma from 0120 3310700 on
17/9/10 at 4.30 p.m. stating that you have won Cash Gold box of
Rs.3, 30, 000/- (Rupees Three Lac Thirty Thousand Only) from India Today Book
Club on the basis of previous purchases made by you from I.T.B.C. and to
avail this Gold Box you have to make payment of Rs.15, 998/- and Rs.14, 996/-
immediately towards Tax and processing charges and I made payment from my
HDFC credit card. After making payment Rohit told me that right now it is
5.00 P.M. and all the bank will be closed so we will courier the cheque to
you on your address. I asked for the cheque details and he has provided
cheque no.270586 of IDBI Bank Ltd. ad assured me that you will receive a
cheque within 3 to 4 working days. but, till today have not received
anything from yourside.

On 28/9/10 I received call from New Delhi office from Mr.Husain asking me
about the Gold Box cash price and I have provided him all the details of the
payment made on 17/9/10, and he told me that transaction which made earlier
is mistake form ourside now we will refund your both the amount but you have
to make payment of Rs.14, 998/- + 14, 998/- and immediately I made the payment
again from my HDFC card. He has taken my Bank account details like A/c no.,
name of the Bank branch etc. and assured me that you will get your Cash Gift
of Rs.3, 30, 000/- (Rupees Three Lac Thirty Thousand Only) and Refund of
Rs.15, 998/- and Rs.14, 996/- within 3 working days he has also provided me
his employee no. SH8002 and complaint no. RS07529830 and his contact
no.011-40502424.

Now, almost 10 days has passed neither I have received any Refund of my
Credit card payment nor the Cash Gold box amount. I have lost my complete
faith from I.T.B.C.

Kindly look into the matter at the earliest as I don't want to put any bad
remarks on I.T.B.C.

Sir, Madam,

During December 2009 I foolishly ordered "Complete history of world" through readers digest(ITBC). A cheque was attached and the same was en cashed on 6/1/2010. When I did not get the book by Feb 2010 I tried calling Readers digest and my ordeal started. I live in Chennai and I was told that I have to call 011 40502424. In spite of this customer complaint number being an STD, not toll free number, Perhaps to avoid customer calling, I called up several times and was told the book had returned back due to address problems. Mind you, I am living in the same address for the past 12 years and still get all "Readers digest" magazine regularly.
I was told with in 20 Days the book will be re sent to me. I patiently waited for the same and called up in march, I was then told that the book is out of inventory and they are waiting for the same to come, I called up again in April and same reply, Agin in may 2010 same reply. I took this very hard and told them to cancel the order and return the money. After that every 20 days I am calling them and they are still, we are in September 2010, given the money back. In august I got a call from one Ravi, who gave me a "waybill number" of blue dart which turned out to be wrong. Today I spoke to the call center and one Mr. Rashid, who was very harsh, says it is the problem of "Blue Dart". I have never seen such utter disregard for customers.

I sincerely believe that ITBC is cheating money and forcing customers to go through horrid time with their call center to dissuade them from asking re imbursement

I accepted the offer from ITBC for a Swatch watch with a gift watch and paid by credit card on 2-1-2009, which was confirmed on 13-1-2009 by EMail. Till today I have not received the consignment and inspite of my number of phone calls and E Mals nothing happened. Various staff of ITBC attends or send E Mails assuring that it has been despatched through 'TNT Couriers' and TNT says the parcel has been sent back to ITBC for want of full address. I have explained to ITBC about this also and till today no solution took place.

i had booked reebok shoes with promotional offer of free gift, a sun glass, watch and holiday package .I received only shoes and sun glass .I have yet to receive Reebok Watch and holiday package.

Dear All
Thanx for all the details reg. India Today Book Club.I have been cheated by ITBC also.Providing all the details.I chase INDIA Govt. who is sitting in Delhi but not doing any thing to India today.Not arresting the persons involved on this issue."JAGO GRAHAK JAGO" All slogans are bullshit reg. Indian Nationals.
P.S.Pattanaik
Bhubaneswar
Orissa
751007
The details are as below :

Attn. Mr.Nitin Sawhney/Shakila Shah
Thursday, 12 February, 2009 3:26 AM
From:
"Partha Pattanaik" <[email protected]>
Add sender to Contacts
To:
[email protected]
Dear Mr. Nitin Sawhney/Shakila Shah

Thanx for all ur offers through net.B'coz I have done a great mistake by ordering u a material.
As I would say its bitter to talk to ITBC, B'coz I was talking to your people over telephone 011-40502424 but all the times pls. wait by hanging my telephone for 15-20 mins. over STD call.Also the person who attended my call on 30th of January told me that ur material will be delivered within 15 days from today's date.But for the confirmation of the same today i.e. on 12th when I talked to ur people he said ur material was delivered on 16th of Nov. but some where it is missing.

Now the question is if that consignment is missing from Nov. then what u have done or taken care regarding sending the material again.No u kept quite.Its customers headache why we will take pain ? It is ur customer care or customer relationship.Also I have already send u mail at least 2-3 times on this issue but never received a single reply from ur side.So this time do not take it lightly.Don't think also that u can make me fool.

I am giving all my details.Despatch the material as early as possible to avoid any legal formalities.But before that send me a mail maximum by tomorrow.U can also give me a call on my cell no.09337199799.I will observe max. 2-3 days towards any action from ur side, failing ready to face for all sort of legal actions to be taken from myside.

From : -
P.S.Pattanaik Membership no. ITBC08467325
31, Satya Nagar
Bhubaneswar - 751007
Orissa

My cheques which I have submitted to you as follows also got credited to your A/c as per the statement.
1.Cheque No. 188983 @ Rs.800/- ( ICICI Bank )
2.Cheque No. 188984 @ Rs.600/- ( ICICI Bank )
3.Cheque No. 188985 @ Rs.600/- ( ICICI Bank )

I have ordered for 20 CD Sacred moments.But surprisingly I have not received the same till date.Also after realisation of the cheques.Also regarding free stuffs clarify.

P.S.Pattanaik
----------------------------------------------
It was my last reminder to ITBC Pls. refer to their previous conversation
----------------------------------------------

RE: Despatch Info of your Order
Tuesday, 13 January, 2009 3:09 AM
From:
"Partha Pattanaik" <[email protected]>
Add sender to Contacts
To:
"Respone" <[email protected]>
Dear Sir

As I would say its bitter to talk to ITBC, B'coz I was talking to your people over telephone 011-40502424 but all the times pls. wait by hanging my telephone for 15-20 mins. over STD call.

I am giving my details pls. try to send my things as early as possible

From : -
P.S.Pattanaik Membership no. ITBC08467325
31, Satya Nagar
Bhubaneswar - 751007
Orissa
My cheques which I have submitted to you as follows also got credited to your A/c as per the statement.
1.Cheque No. 188983 @ Rs.800/- ( ICICI Bank )
2.Cheque No. 188984 @ Rs.600/- ( ICICI Bank )
3.Cheque No. 188985 @ Rs.600/- ( ICICI Bank )

I have ordered for mythological DVDs.But surprisingly I have not received the same till date.Also after realisation of the cheques.Pls. do the needful at earliest.Also regarding free stuffs I donot know what I am suppose to get.

P.S.Pattanaik

--- On Tue, 13/1/09, Respone <[email protected]> wrote:
From: Respone <[email protected]>
Subject: RE: Despatch Info of your Order
To: [email protected]
Date: Tuesday, 13 January, 2009, 12:52 AM

Dear Member,

Thank s for writing to u s .

With reference to your mail, we would like to bring thi s to your kind notice that plea s e provide u s your member s hip number & the order number along with your full addre s s, s o that we can check the detail s and inform you the s ame.

Waiting for your revert on s ame.

For further querie s & a s s i s tance plea s e feel free to call at our helpline
011-40502424 or 1800 1024242 toll free.

Thank s & Regards,
India Today Book Club


________________________________________
From: Partha Pattanaik [mailto:[email protected]]
Sent: Monday, January 12, 2009 11:38 AM
To: response (ITBC)
Subject: Re: Despatch Info of your Order

From : -
P.S.Pattanaik
31, Satya Nagar
Bhubaneswar - 751007
Orissa

Dear Sir
I think you have already taken the total amount Rs.2000/- from my a/c.But surprisingly I have not received the consignment till today.Also this consignment which you have send through speed post that also I have not received till today also there is no news against I have.Pls. look in to the matter seriously.
Regards

P.S.Pattanaik

--- On Thu, 13/11/08, [email protected] < [email protected] > wrote:
From: [email protected] < [email protected] >
Subject: Despatch Info of your Order
To: [email protected]
Date: Thursday, 13 November, 2008, 10:04 PM
Dear PARTHA SARATHI PATTANAIK

Thank You for your order. We wish to inform you that your order has been sent
through SPEED POST under dispatch no. ED851872335IN on 12-11-2008

Kindly expect the delivery in 2-3 Days.

Thank You once again for ordering with India Today Book Club.

For any further assistance please reply to this email or

call us at 011-40502424 (10 a.m. to 6 p.m.) or

SMS ITBC to 52424.


Re: Despatch Info of your Order
Sunday, 11 January, 2009 10:08 PM
From:
"Partha Pattanaik" <[email protected]>
Add sender to Contacts
To:
[email protected]
From : -
P.S.Pattanaik
31, Satya Nagar
Bhubaneswar - 751007
Orissa

Dear Sir
I think you have already taken the total amount Rs.2000/- from my a/c.But surprisingly I have not received the consignment till today.Also this consignment which you have send through speed post that also I have not received till today also there is no news against I have.Pls. look in to the matter seriously.
Regards

P.S.Pattanaik

--- On Thu, 13/11/08, [email protected] <[email protected]> wrote:
From: [email protected] <[email protected]>
Subject: Despatch Info of your Order
To: [email protected]
Date: Thursday, 13 November, 2008, 10:04 PM
Dear PARTHA SARATHI PATTANAIK

Thank You for your order. We wish to inform you that your order has been sent
through SPEED POST under dispatch no. ED851872335IN on 12-11-2008

Kindly expect the delivery in 2-3 Days.

Thank You once again for ordering with India Today Book Club.

For any further assistance please reply to this email or

call us at 011-40502424 (10 a.m. to 6 p.m.) or

SMS ITBC to 52424.
-----------------------------------------------
BUT AFTER ALL THESE I NEVER RECEIVED THE MATERIAL TILL TODAY NOR MONEY.THANKS TO OUR GREAT INDIA GOVT. & ITS POLICY.