Money not refunded after 2 months after cancellation of order because of not delivery
Sir,
My complaint against India Today Book Club for cheating me
My name :Ashutosh Pachauri
MEMBER ID: ITBC10311614
BOOKING ORDER ID : TELESALES/0GA100007522 booked on 09/03/2010 for a package for Rs. 27996/-
After calling many times they did not deliver my order and at last i requested them to cancel my order and refund my money they have not refunded my money till now and sending mail like below-Please help me in getting my money back as 27996 is not a small amount.
Some of the mails from India Today Book Club
************************
Dear MR. ASHUTOSH PACHAURI
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
Reply
Forward
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[email protected]
Dear Mr. Ashutosh Pachauri process with order no TELESALES/0GA100007489. The ...
Mar 10
[email protected]...
Mar 10
[email protected]
to me
show details Mar 10
Dear Mr. Ashutosh Pachauri
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
- Show quoted text -
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
Reply
Forward
Reply
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Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, as...
Mar 10
Ashutosh PachauriLoading...
Mar 10
Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, as...
Mar 10
Ashutosh Pachauri
to response
show details Mar 10
HI can you please send me more details about the order/product, eg brand, asscessaries and other details
- Show quoted text -
On Wed, Mar 10, 2010 at 3:37 PM, <
[email protected]> wrote:
Dear Mr. Ashutosh Pachauri
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
Reply
Forward
Reply
|
Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, ac...
Mar 10
Ashutosh PachauriLoading...
Mar 10
Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, ac...
Mar 10
Ashutosh Pachauri
to response
show details Mar 10
HI can you please send me more details about the order/product, eg brand, accessories and other details
- Show quoted text -
On Wed, Mar 10, 2010 at 3:36 PM, <
[email protected]> wrote:
Dear MR. ASHUTOSH PACHAURI
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
- Show quoted text -
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
Reply
Forward
Reply
|
Response
Dear Member, We thank you for your mail to us. With reference to your mail we...
Mar 11
ResponseLoading...
Mar 11
Response
Dear Member, We thank you for your mail to us. With reference to your mail we...
Mar 11
Response
to me
show details Mar 11
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that your order is under process from our end we request you that kindly wait for some days you will receive the same soon.
Please note your Membership number ITBC10311614 for your future references.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Prachi
India Today Book Club
From: Ashutosh Pachauri [mailto:
[email protected]]
Sent: Wednesday, March 10, 2010 4:11 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
- Show quoted text -
HI can you please send me more details about the order/product, eg brand, accessories and other details
On Wed, Mar 10, 2010 at 3:36 PM, <
[email protected]> wrote:
Dear MR. ASHUTOSH PACHAURI
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
Reply
Forward
Reply
|
Ashutosh Pachauri
HI, Could you please let me know how much time it will take to reach me my or...
Mar 12
Ashutosh PachauriLoading...
Mar 12
Ashutosh Pachauri
to response
show details Mar 12
HI,
Could you please let me know how much time it will take to reach me my order.
Please make it fast
Regards
Ashutosh
- Show quoted text -
On Wed, Mar 10, 2010 at 3:37 PM, <
[email protected]> wrote:
Dear Mr. Ashutosh Pachauri
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
- Show quoted text -
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
Reply
Forward
Reply
|
Ashutosh Pachauri
HI, Could you please let me know how much time it will take to reach me my or...
Mar 12
Ashutosh PachauriLoading...
Mar 12
Ashutosh Pachauri
to response
show details Mar 12
HI,
Could you please let me know how much time it will take to reach me my order.
Please make it fast
Regards
Ashutosh
- Show quoted text -
On Wed, Mar 10, 2010 at 3:36 PM, <
[email protected]> wrote:
Dear MR. ASHUTOSH PACHAURI
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
- Show quoted text -
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
Reply
Forward
Reply
|
Response
With reference to your mail we would like to inform you that your order is fu...
Mar 13
ResponseLoading...
Mar 13
Response
to me
show details Mar 13
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that your order is fully processed from our end. We request you that kindly wait for some days. We will dispatch it soon.
Please note your Membership number ITBC10311235 for your future references.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Prachi
India Today Book Club
From: Ashutosh Pachauri [mailto:
[email protected]]
Sent: Friday, March 12, 2010 1:26 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
HI,
- Show quoted text -
Could you please let me know how much time it will take to reach me my order.
Please make it fast
Regards
Ashutosh
- Show quoted text -
On Wed, Mar 10, 2010 at 3:37 PM, <
[email protected]> wrote:
Dear Mr. Ashutosh Pachauri
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
Reply
Forward
Ashutosh Pachauri
Hi I have't received my order, its getting too late. Regards Ashutosh
Mar 20
Reply
|
Response
With reference to your mail we would like to inform you that your order is un...
Mar 21
ResponseLoading...
Mar 21
Response
to me
show details Mar 21
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that your order is under process from our end we request you that kindly wait for 1 week
you will receive the same soon.
Please note your Membership number ITBC10311614 for your future references.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)
Thanks & Warm Regards,
Richa
Executive Relations
India Today Book Club
From: Ashutosh Pachauri [mailto:
[email protected]]
Sent: Sunday, March 21, 2010 8:53 AM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
Hi
- Show quoted text -
I have't received my order, its getting too late.
Regards
Ashutosh
On Wed, Mar 10, 2010 at 3:36 PM, <
[email protected]> wrote:
Dear MR. ASHUTOSH PACHAURI
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
Reply
Forward
Ashutosh Pachauri
HI It is too bad that after one month also i have't got my order. Please canc...
Apr 8
Response
Dear Member, We apologize for the inconvenience caused to you. With reference...
Apr 9 (13 days ago)
Ashutosh Pachauri
How much time it will take to get my money back?
Apr 12 (9 days ago)
Reply
|
Response
Dear Member, We apologies for inconvenience cause to you. With reference to y...
Apr 12 (9 days ago)
ResponseLoading...
Apr 12 (9 days ago)
Response
to me
show details Apr 12 (9 days ago)
Dear Member,
We apologies for inconvenience cause to you.
With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department. We will get back to you with positive response once we receive a revert from the same.
Assure you of our best possible services always.
We shall be happy to render any further assistance or clarification that you may require.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Thanks & Regards,
Jagriti
India Today Book Club
From: Ashutosh Pachauri [mailto:
[email protected]]
Sent: Tuesday, April 13, 2010 6:54 AM
- Show quoted text -
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
- Show quoted text -
How much time it will take to get my money back?
On Fri, Apr 9, 2010 at 12:45 AM, Response <
[email protected]> wrote:
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department to arrange your refund. We request you to kindly wait for few days. We will do the needful soon.
We appreciate your patience and hope that you shall bear with us in the interim.
We value our customer and trust that you enjoy our products.
Request you to have faith in the company and we won’t let you down.
Your valuable association with India Today Book Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number (011-40502424) 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards
Prachi
India Today Book Club
From: Ashutosh Pachauri [mailto:
[email protected]]
Sent: Thursday, April 08, 2010 8:48 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
HI
It is too bad that after one month also i have't got my order.
Please cancel my order and refund the money to my account
Regards
Ashutosh
On Wed, Mar 10, 2010 at 5:06 AM, <
[email protected]> wrote:
Dear MR. ASHUTOSH PACHAURI
Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at 011-40502424(10 a.m.
to 6 p.m.) or SMS ITBC to 52424.
Yours Sincerely
India Today Book Club
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-9885775932
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at
[email protected].
Reply
Forward
Ashutosh Pachauri
HI, i do not get my money back till now, what is this? How much time you will...
Apr 19 (2 days ago)
Reply
|
Response
With reference to your mail we would like to inform you that we have forwarde...
Apr 20 (2 days ago)
ResponseLoading...
Apr 20 (2 days ago)
Response
to me
show details Apr 20 (2 days ago)
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department on urgent basis. We request you to kindly wait for few days. We will do the needful soon.
We appreciate your patience and hope that you shall bear with us in the interim.
We value our customer and trust that you enjoy our products.
Request you to have faith in the company and we won’t let you down.
Your valuable association with India Today Book Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number (011-40502424) 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards
Prachi
India Today Book Club