From: RK SODHANI

Message:
Vivek Gaur,
CEO, Competent House,
India Today Book Club
F 14 Connaught Place, New Delhi 110 001.
Tel: 011-23736970-78
Emails [email protected] & [email protected] &
[email protected]

SUB: Non receipt of consignment no TELESALES/880024141

After reading in Rajasthan Patrika News Paper,
I had ordered for a Rebok fitness kit from India Today Book Club and the
order no. is TELESALES/880024141.It coasted me Rs.3199/- and I had paid
this amount on 2nd Dec, 2009 using my Credit Card. Though they have
received this amount, they are still to deliver me this consignment.
My below attempts have not yielded any results as yet:
1. Telephonic conversation with Mr. Ashutosh Kumar on 15nd Dec 2009, But
there is no record of that it is delivered to the customer nor it was sent
back to India Today Book club. It was confirmed that they are arranging to
send again and the consignment which would reach us in 5 days. However,
till date we have not received the consignment.
2. On dated (22 Dec '09) again we talked over phone to Mr. Kapil. He
confirmed that delivery record is showing that consignment has not reached
us and assured yet again said that in 24 hours they will reply on this
issue after consulting higher officer.
3. Again on dated (23 Dec 2009) we have not received any reply, hence
again we talked over phone to Mr. Mukul (complaint No275585).Inform all
above story to him, Mr Mukul told me to send credit card statement. Hence
its scan copy also enclosed for further action.
4. On dated 24th Dec2009, we have received email, that your order has been
fully processed from our end and has been dispatched on 43588591900 through
the BLUEDART under the 43588591900 consignment details. After going in
detail through BLUEDARART website this parcel belong to Mr OP SHARMA,
Jaipur not to me. To misguide in place of date dispatch no was mention. We
don’t know out why they had given wrong information to us. Moreover we
have paid though my credit card and its details are enclosed to them. It
seems they are not serious to attend our problem tell us correctly. But I
strongly feel they are doing such mistakes regularly and misguiding their
consumers and making profit by wrong practices in the market. India today
is one of the renowned channels and Mr Prabhu Chawala speaks very high. But
reality is totally different they are advertising their product in news
papers. Normal people like us getting trapped and lose their hard earned
money. Government is also keeping silence on this and giving full support
and allowing cheating the common Indian people. They should not allow any
online shopping until unless these agencies are not fully equipped with
backup system with them. They should banned if any complaint is registered
against them. Otherwise normal public will be losing and these agencies
will grow further to play such gambling in the Indian market. My one again
humble request is to look with an open mind and stop such open authorised
gambling.

Kindly let me know every day why one or other story is being
repeated if you want any information tell me at one time and solved my
problem to avoid any legal action on this issue. Till now we had spent more
than Rs 100/ on telephone but none of the officer the India today talked
from their side. Quick reply is awaited.
Thanks

RAHUL KUMAR SODHANI
[email protected]
B/10 ADITYA NAGAR
MORAK (KOTA) Raj.
9351468010


Copy To
Editor Rajasthan Patrika (Rajasthan)
This order was booked as per RAJASTHAN PATRIKA NEWS paper dated
02-12-2009.Continuosly we are doing correspondence with India today club.
But we are not getting any authentic reply from them. Every time they are
repeating same thing. To me they are advertising their product in news
papers. Normal people like us getting trapped and lose their hard earned
money. Government is also keeping silence on this and giving full support
and allowing cheating the common Indian people. They should not allow any
online shopping until unless these agencies are not fully equipped with
backup system with them. They should banned if any complaint is registered
against them. Otherwise normal public will be losing and these agencies
will grow further to play such gambling in the Indian market. My one again
humble request is to look with an open mind and stop such open authorised
gambling. Please do not entertain such advertisements in your NEWS PAPER.
Please write to them on your behalf, as indirectly RAJATHAN
PATRIKA is also one party because this advertisement was published in that.
By doing so next time they will also not play with any common public.

Editor : News papers
With a humble request to publish in your News Paper.
Thanks

R.K.Sodhani

After procuremnt of one item the Tele person called me up over telephone and intimated that you are shortfall of some points to be ranked in top ten and to be eligible for the surprised gift and lucky draw to be held today you can procure any one item out of the three described by him. Accordingly i procured one more item. Soon after that another call came and responded similarly and to be among top 5 I procured the third item. This is the story behind the procurement of three items.


Now I have the last word to say please arrange to pick up all the two delivered items from my residense and arrange to refund my money immediately.


I do not want any relation with India Today Book Club being the cheater company and it will be conveyed to all my dear ones not to procure any item from India Today Book Club online.


This is what i feel about the India Today Book Club.


Can u please forward the number of your managing Director or the Chairman of your company.


R K Jain

On 15.12.2009 i (Subbaiah Sankaranarayana Prakkaash) orderd a book in indiatodaybookclub.com in online. still now i have not received the ordered book, and the amount for the book was debited from my credit card on that day itself. if i not receive the ordered book within 3 days, i will file a complaint in consumer court.

HAVEADE COMPLAINTS ON SEVERAL OCCASIONS BUT THE COMPANY IS KEEPING MOM.THE COMPLETE COMPLAINT DATA IS ALREADY MAILED TO COMPANY ON SEVERAL OCCASIONS BUT TILL DAY THEY DO NOT RESPOND ----SACHIDA NAND CHATURVEDI([email protected])

Sir,
My complaint against India Today Book Club
My name :V.PANDU RANGANATH
MEMBER ID: ITBC08379816
BOOKING ORDER ID : 440011985 booked on 27/10/2009 for a package for Rs. 5298/- where in the package was for one 10.0 megapixel camera, One DVD player, one Raybun sunglasses, a three nights and two days stay for five adults in a star hotel. after 15 days of my booking I called upon the customer care of India Today Book Club and on having conversation with india today book club executive @13.30 hrs. on 07/11/2009 I was estonished to hear that the offer which was stated to me over telephone is being differed.

I was told by their executive on the date of booking (27/10/2009) that a 10 megapixel camera + raybun sunglasses + DVD player(PHILIPS) and a 3 night and two days stay in star hotel for five adults, but on 07/11/2009 when I talked to their executive I came to know that the earlier stated offer is being differed, and Iam not being given the DVD player and only two adults with five year old child is being extended the offer to stay in star hotel.

As such I gave several e-mails to the india today book club repeatedly to inform that I do not need the offer and requested them to cancel my order and arrange to refund me the full amount which their executive promised me today.
But till date I did not receive any communication till now. So I request you to help me to get back my money from India Today Book Club please.

Thanking you,

Yours faithfully,

V.PANDU RANGANATH
MEMBER ID: ITBC08379816
BOOKING ORDER ID : 440011985.