I traveled from Dubai to India on 16-OCT-2010 and I didn’t received my baggage . Today its one month passed and I am suffering from needful goods . We called many times at given phone number 011-2562727 . They are not receiving calls . One day they have picked the phone on given number but they said there is no information for missing baggage .

Passenger Name : Suresh Kumar
E-Ticket : 0583727602332
Depart : Dubai Int Arpt (DXB) Terminal 1
Arrived : Delhi Indra Gandhi Int (DEL), Terminal 3

Baggage : XH-586864

Please look the issue on priority I am suffering from last one month and not getting baggage status also. Please let me know if any other information required.

Regards,
Suresh Kumar
Village- Rudrol
Post – OUN
Dist. Bhiwani
State- Haryana
Mo- 9915746650

I booked ticket under unchecked fares. the website is very confusing . In front page if one looks at cancellation rules, it says one can cancel tickets, however only when you look at cancellation rules under net ticket, it says one cant cancel or prepone under unchecked fares. There is no transparency and no similarity . I say, they should have atleast mentioned in front page cancellation rule, that the cancellation rules are different for the net ticket unchecked fares. I feel cheated and caught in trap.

I had a ticket on 17th May from Mumbai to Jodhpur. Departure Time was 15:15 but the flight took off around 23:00 hours. Just 15 minutes before departure it was announced that it will overfly Jodhpur.

There was no water in the 2 toilets. I was given a water bottle to wash hands and was told to keep the bottle in toilet only so that others can use.

We reached Udaipur at 1 am (midnight) Five passengers did not get their baggages. Upon passengers’ request, the officer on duty gave papers related to lost baggage.

While returning back on 20th May from Jodhpur, no water/juice was served till Udaipur. Upon asking I was told that they are not supposed to offer anything in a short flight of 25 minutes.

There is no email id or address where a customer can send all this feedback. I am a frequent flier, but all this was experienced for the first time.

Another problem is related to e-ticket. I have a ticket of 4 persons in one PNR. 2 of these 4 want to cancel the journey. There is no provision on website. 1407 says contact Airlines office. Airlines office says call on 011-24624074. This number is either busy or ’no reply’.

I would like to bring to your notice a very inhospitable treatment given by the person sitting on a Counter Manager’s desk at 5:00 AM 26th April 2008.
We had taken a passage to go from New Delhi to Trichy to attend a marriage.
There are about 4 flights daily from New Delhi to Chennai and only one flight from Chennai to Trichy (at 10:00 AM).

We decided to take the Early morning first flight from New Delhi Domestic airport to Chennai Kamraj airport.
New Delhi to Chennai (IC 439 6:40 AM – 9:00 AM). And the connecting flight was at 10 AM to Trichy.

We reached the airport sharp at 5:00 AM and got the ticket validated at one of the checkin counters.
The person wrote ‘Standby 190 and 191’ on our ticket. He asked to Check with the Counter Manager at 6:00 AM if there are any seats available.
But instead we approached the Counter Manager at 5:30 and he clearly said that the seats are not available.
Suddenly a lady came in from behind and even she was with the passage. She was from Indian Airlines. The counter manager kept her ticket on his desk and asked her to come a little later. When we asked him again he said that there are no seats available.

Later, half an hour before the flight was to depart we requested him to give us 2 seats as we would miss our Trichy flight. Incase even if we miss the Trichy flight we had done the backup of a train reservation, from Chennai to Trichy at 12:25 PM (Incase of delay).

He again said ‘No’, said that the seats are not available.

Even though we checked in before that other lady we were not given any seats whereas she was given seats 3A and 3C which I believe were Executive class seats.

My wife even requested him to ask the Captain if any Jump seats or Executive seats can be issued. But that person totally ignored.

We could not get the 6:40 flight to Chennai resulting to which we couldn’t catch the train. And so we reached late night to Trichy, just because the Counter Manager did not give us just 2 seats, whereas he gave the Executive seats to an Indian Airlines lady employee.
When I went to the Customer Service center (Cash Counter)at the Airport next to the Main gate and asked a bald guy whether if he can give me Feedback or suggestion form, he started speaking to me in very rude manner.

We both were having passages so why were we not given those seats instead of her, despite of checking in before she even reached the airport.
And is this the kind of training that Indian Airlines gives it’s employees on ‘How to Interact with people’.

Hope to have some positive revert ASAP.

Regards,

Vaibhav Srivastava
Ph:- +91 9871773044

i got charged after i cancel the produc of google grow rich program and i want to know why and i wanst a refund.