I received Indian hair from this company. They made a mistake on my order. I paid extra money for super curly and they sent loose curly. They also bundled the hair in 2 oz bundles when I asked for 4 oz bundles. So they acknowledged their mistake and agreed to exchange it for me. When I sent the hair back to them they never sent out my exchange order. It has been 2 months. They responded back confirming they received my hair, but never sent my exchange. They have my money and my return. At this point because I do not trust them I need my money refunded.


To INDIAN HAIR INDUSTRIES

It is clear you don't want to work with me. I had to call you since you ignored ALL of my emails. You again confirmed that you would respond to my emails. But again, you have lied, and did not respond. I have been waiting for my return order for months now. It is clear you are not interested in doing business.


I tried my best to work with you, I will now simply need a refund.