My consumer no is 1934 with Lotus Gas Agency, Mysore, dealers of Indane gas. While I was away from the city during October 2007, my consumer number was obviously used to supply gas to unauthorized persons. My repeated requests to them to supply gas refill cylinder has resulted in a reply that refill would be supplied immediately, but no supply has taken place inspite of calling them nearly a dozen times. It appears to be a case of the agency trying to cover up or hush up large scale malpractice in the supply of subsidized domestic gas.

I will be grateful if an investigation is conducted to unearth and plug this malpractice and to prompt the agency to supply gas cylinders promptly on request, without any further malpractice.

Thanks.