Dear Sir/Madam,

It is to bring in your kind notice that Customers are being cheated in the name of Indane (Indian Oil Corporation) by the distributor (Naveen Gas Agency , No. 176890 P.O. Sahaspur, Distt. Bijnore U.P ) here. Some of the major malpractices adopted by them are as follows.

1. Black Marketing of LPG Cylenders, resulting always short of supply to the original customers.
2. No home delivery system available to customers, even then, they are being forced to pay delivery charges.(ie. Rs. 310/= ).
3. No proper system available for new connection, transfer and reneval of old connection.
4. Mostly supplied cylenders are under weight.
5. Misbehaving by the staff for any customer inquiry. No sign board available at Gas Agency so that a customer can contact to any concerned official in case of any problem.
6. The Agency owner is in Full protection of Mr Manvendra Bhatnagar, Field Officer, Regional Office, Indian Oil Corporation, Moradabad. U.P. As he always accepts the involvement of all concerned officers in his corroption.

Sir, Cheating with Customers is really a matter of serious concern. Therefore, we request you to look into the matter and take serious action against culprits.

we 'll be highly obliged to you for your kind persual in this matter.

Sincerely Your's

Shan Ali s/o Shakir Usman
Hakeem Pura Street
Sahaspur, Distt. Bijnore 246746 U.P.
Mob: 09897566904
Res: 01344-278580

Danish Rahat s/o Rahat Umar
Hakeem Pura Street
Sahaspur, Distt. Bijnore 246745 U.P.
Mob: 09897120632
Res: 01344-278445

Zaheer Ahmad s/o Shabbir Ahmad
Bus Stand
Sahaspur, Distt. Bijnore 246745 U.P.
Mob: 09897566904
Res: 01344-278580

Naushad Ali s/o Ehtesham Ali
Moulvian Street
Sahaspur, Distt. Bijnore 246745 U.P.
Ph: 01344-278411