TO WHOMSOEVER IT MAY CONCERN

I am a normal consumer of day to day products.Unfortunately Nokia cellular company is among those, I want to address my grievances having known the facts it may or may to be reached to concern authority for appropriate action.

My Name is Anil Kumar Jain, i bought a Nokia Phone Model No 5030, IMEI/ESN No :3534000242349683 and Product code: 0578231 on Aug 10, 2010 . I have been going through very tough time with this product and Nokia service, may be these are a few words nevertheless not enough to curse Nokia .My phone battery started draining just after one week of purchase.

I have been to Nokia Store several times (not once, twices, thrice ...) dated Aug 17, 2010, Aug 29, 2010 and Sep 9, 2010 in result they replaced my pathetic phone with another terrible one, replaced phone IMEI NO is:353400041621835 same model.I do not know what to do this time, i tried to reach and called up so many times Nokia crap(i am sorry to use this slang) customer service center, it is more like busiest center you ever tried before they never pick your call and if they do, they do not know courtesy of the business .Neither, they are willing to give back money nor to exchange it with other model.

My concern is to furnish and enlighten other consumer about harassment of Nokia Cellular products and Services they ensure of.
I am writing all these not just fill up a column space but to make a sound that can be heard to all concern authorities and consumers.

Worst 20mins inside IOB when entered to complaint since "My Citibank ATM card is eaten by IOB ATM machine"

Oh!! listen to the teatment to a non-IOB customer from it's so called Branch Manager and the lady who was in-charge of ATM machine (the person who keep the key).

Original Problem:
Right after entering the figure, it took few seconds and it asked for the pin again and asked for the money to withdraw again, it asked for pin again. I tried 2 times, and went inside the bank to help me to takeout the card.

The experience:
The manager and employees did not wanted to help, meaning nobody was bothering to listen first. Later then the manager asked to see a lady who is in-charge. She talked in Tamil and looked at ground and made noice that she cannot take it. When asked again, she asked me to come tomorrow in such a way that teens will hate to listen and respond. I have requested her to show some manners, but she was senseless, then I went to manager to seek help if he could. He was hopeless and kept saying only that lady can help but she seems busy.

The fact:
I could have very well accepted the fact that I need to come later to collect, but the way they presented was terrible. The lady made me drive nuts with her attitude and power. First-time worst experience of it's kind in an Indian Bank, and that too a lady in-charge of ATM machine. Horrible experience from a BANK in 21'st century.

Expectations:
I am not sure whether this is the kind of treatment for non-IOB customer in all offices, but I guess it is not not any different by learning from this. I am expecting things to change, if not there is no purpose for such banks to be operated. Infact we can makeout by looking the kind of it's customers that how many more years this bank can survive.

Incident happened at 4:45PM IST, 11/Jan/2010
Indian Overseas Bank,
Vignan Nagar Branch, Bangalore
Card used: Citibank, Bangalore