Indian Postal and Customs Department

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Contact Information
380 Meridian Street Extn Unit - 16, Groton, Connecticut, United States

Phone number: 848-219-2099

Indian Postal and Customs Department Reviews

vratnam March 16, 2010

Non delivery of Registered Parcel from US

I would like to introduce myself as Vijay Ratnam, a US Citizen based in USA. This is to draw your kind attention and necessary action towards the incident mentioned below.

I sent a Registered Parcel weighing 2 pounds and 12.90 ounces on Feb 16, 2010 from Troy Post Office in the state of Michigan, U.S.A. The Registered No. is CP463598008USUS. The parcel was containing an AC Adaptor and used Dell Motherboard of value $85 USD.
Its been more than a month and the matter of regret is that the parcel is not yet delivered. I have lodged a complaint with the United States Postal Services in this regard. They informed me that parcel is with Customs since Feb 22nd.

I have no idea why that is held up for such a long time. If the Customs Department has anything to object or claim duty on the parcel that should be informed to my brother who is the recipient.

Now, I can feel that the items are stolen by Customs people or Postal people in India. Its second time with me and I know many of my other indian friends have gone through this issue.

Its is such a shame for Indian Customs department that they employ thieves who depend on their livelihood from items sent by indians abroad!!!

Knowing indian departments very well, I don't expect any esolution of this matter but I am determined to send this to all forums and media to draw their attention.

October 9, 2008

Non delivery of Registered Parcel from US

I would like to introduce myself as Jayanta K. Naik, a Non Resident Indian (NRI) based in USA. This is to draw your kind attention and necessary action towards the incident mentioned below.

I sent a Registered Parcel weighing 2 pounds and 12.90 ounces on August 26, 2008 from Groton Main Post Office in the state of Connecticut, U.S.A. The Registered No. is RB315700651US. The parcel was containing some ladies cosmetics of value $50 USD.
The copy of the Registered receipt is attached herewith for your kind information. The matter of regret is that the parcel is not yet delivered.

On the same day and same time another Registered Parcel was sent to the same address from the same post office (Groton MPO) and that is already delivered on 3rd. September, 2008. The Registered No. for this parcel is RB315700648US.

Two Registered Parcels sent to the same address from the same Post office at the same time. How come one is delivered and the other is not? Is it not a matter of surprise?

I have lodged a complaint with the United States Postal Services in this regard. They informed me that both the registered parcels left U.S.A. on 31st. August, 2008.

On enquiry with the Indian Postal authorities, it was found that the parcel is yet to be received by them and held up by Delhi Airport Customs. I have no idea why that is held up for such a long time. If the Customs Department has anything to object or claim duty on the parcel that should be informed to my wife who is the recipient.
Now, I can feel that the items are stolen by Customs people or Postal people in India.