Dear Sir,

I have booked an e-ticket on 02-01-2010 by using IRCTC's the details are
as-

Booking details:

PNR No 2630279862

Train No 4218 Train Name UNCHAHAR EXP

From CDG to ALD

Date 09-1-2010 Class SL

Boarding Point CDG Reservation Upto ALD

Quota General

S# Name Age Sex Seat/Berth Coach Status

1 NEERAJ KUMAR 029 Male 0011 S1 CONFIRM

2 PRATIMA 025 Female 0010 S1 CONFIRM

Total Fare= 638.00Rs

Due to some reason the train was cancelled so as per the rule I was
expecting the refund amount to be credited back to my

account which used for booking the ticket but till now I am not getting
any
refund amount till now after 8days of the

cancellation of e-ticket. I am requesting to you that please credit the
amount of e-ticket in my account as soon as possible.

I will be thankful to you.

I look forward to hearing from you for a positive early response

I was travelling with my family from jalandhar to bokaro steel city by Train no 8104 on date 5/6/10 in 2nd A/C coach, After we cross the mugalsarai the train stopped at a small station and there from mroe than 100 local boys of age 12 to 20 get enter in our coach No A1 they were all without tickets, some local elder passengers with policealso get in our coach and they werealso without tickets, Ticket checkers dare not to ask them about tickets. the problem not just stop there the local boys start roaming in groups of 20 t0 25 form one end to other end of the coach making noise with abusing and bad language. I protest against them with some travelling passangers, and then ( local boys) they start abusing us and therating us that they will burn the train, and who ever will stop them from entering the coach will supposed to be dead.they were also calling a slogan EK BIHARI SAU(100) BABIHARI. I Feel so Shamefull that I am an INDIAN after that. A man with young daughter was also there who protest with me against them was unable to do any thing besides listening there threat and abusing shouts . A local police man there do nothing as he said to us that he was not on duty that day and he was also travelling there without ticket. I feel very shame full about that day loosing my honour and love for India

Dear Sir / Madam,

I Yakin Shah on behalf of Mr. Jitesh Dhirajlal Shah, wish to draw your kind and valuable attention towards the following lines.

Mr. Jitesh Dhirajlal Shah have a complain on the Indian Railways, its staff members starting from person who issues the tickets and T.T.E also.

Mr. Jitesh Dhirajlal Shah(above mentioned person) is a disabled person, have lost his eyesights morethan 75%.

Mr.Jitesh have visited to Secunderabad Jn, and said to one of your officer who issued him tickets that he have to go from Secunderabad to Dadar via Nagpur on 14-02-2010 and on 16-02-2010 he have return from Dadar to Secunderabad, and as he is disabled he will do this journey with his wife Mrs.Urmila Shah.

The officer have issued him following tickets:
From Secunderabad to Nagpur, travel date 14-02-2010 wide PNR No. 114-4181339, and further from Nagpur to Dadar travel date 15-02-2010 wide PNR No. 623-5179699.

This ticket is correct, but for the return journey your officer have issued the following ticket:
From Dadar to Secunderabad, travel date 16-12-2009, wide PNR No. 845-9537317.

Your officer have wrongly issued the return journey ticket for travel date 16-12-2009 instead of the requested travel date 16-02-2010.

Mr. Jitesh have taken the tickets and can’t check the printed dates due to his disableness. He is disabled, not having his eyesights is also informed by him to your officer who issued the tickets along with giving him Disabled Certificates at the time of purchasing the tickets.

He have safely reached to Dadar but on 16-02-2010 when he was returning from dadar to secunderabad, he have been made stand and made him moved from one bogie to another.
Just think one of the railways staff have done mistake and another railways staff making an blind man run from one bogie to another, I think this is shame for our railway. They have done injustice with humanity.

Than also the shameless T.T.E have penalized him for Rs 780, wide Excess Fare Ticket No.006801 and allotted one seat where both the passenger have adjusted to seat without sleeping the whole night. They have been also forced to buy another ticket of Rs 310/- wide ticket no : F60668587.

Sir, for this harassment, Mr.Jitesh Dhirajlal Shah wants a compensation which you should feel good for making a blind person run here and there, not giving him sleep for the whole night and along with him harassing his wife also.
It is worst than a man have been killed in an accident. Because an accident happens due to mistake, and if man dies he never gets so pain. But when a blind man have to run from here to there, from one bogie to another bogie along with his wife, it is a situation where his heart cries for being Blind.

Does our railway and the staff member of railway don’t know any lessons for humanity?

I think our senior most of Railways don’t train their staffs this silly thing?


Looking forward for redressal.

Regards,

Yakin Shah
On behalf of : Mr. Jitesh Dhirajlal Shah.
House No- 2-4-333, Second Floor,
Ramgopalpet,
Secunderabad.
Andhra Pradesh
Pin Code : 500 003.

Phone number: 9160019426

To,

The General Manager
Northern Railway
Delhi

Sir,

my complaint is regarding non-issue of platform tickets at counter number.19 of ajmeri gate side of new delhi railway station. Today i had gone to the railway station to meet my uncle and aunt, who were travelling my BBSR rajdhani exp to BBSR. For entering the platform i had gone for one platform ticket, then i saw a board displaying in large fonts above counter number 18 to 20 about the issue of platform tickets from any of the counters in que. by reading this i standed in que for platform ticket at counter number 19. but the clerk in counter number 19, strictly refused to issue me the platform ticket and directed me to go for counter number 13, i also reminded him of the board on which it was written. it was 16:40 at that time. as the train was scheduled to depart at 17:15, still left with no option i have to stand in long que of 50 people to get one platform ticket. if this is the motto for issuing platform ticket from a single window, it's my humble request to kindly remove such flimsy boards to relieve people from harassment.

On 19.10.09 I was travelling from Varanasi Jn. to Patna by Farakka Exp. 3484 in AC III coach (coach B1 berth no. 28, 31 &32 PNR No. 2363839672). The coach was fully occupied by the passengers but the coach was over crowed by the cockroaches and rats. On demand no complaint book was made available for lodgeing the complaint.


S K Seth
mobile no. 9431820481