RESPECTED SIR,
ON 18 NOVEMBER,2007 I WAS TRAVELLING BY 3152 DOWN (JAMMU TAWI EXPRESS) FROM GOMOH JUNCTION TO CHITPUR(KOLKATA)WITH MY FAMILY, BUT SUDDEN CHANGE IN MY RELATIVE'S WORK SCHEDULE THEY ALSO PLANNED TO TRAVELL. WHEN I WENT TO BUY THE TICKET FROM THE TICKET COUNTER OF GOMOH JUNCTION THAT TIME I REQUESTED THE STAFF TO GIVE ME TWO FULL TICKET OF SLEEPER CLASS AND ONE HALF TICKET OF SLEEPER CLASS FOR3152 DOWN (JAMMU TAWI EXPRESS) FROM GOMOH JUNCTION TO CHITPUR(KOLKATA). IN RETURN HE GAVE ME ONE AND HALF SLEEPER CLASS TICKET NO. 32995064 AND ONE GENERAL CLASS TICKET NO. 32995080.
WHEN I ASKED HIM WHY HE HAS GIVEN ME ONE GENERAL CLASS TICKET INSTEAD OF A SLEEPER CLASS TICKET THEN IN TURN HE STATED IN LOUD VOICE " I HAVE NOT TAKEN CONTRACT FOR YOUR WHOLE FAMILY AND ABUSED ME ALSO AND THREATENED ME THAT YOU GET LOST FROM HERE OR I WILL CALL THE R.P.F. STAFF".
WHEN I WENT TO MEET THE TICKET COUNTER SUPERVISOR
THEN I CAME TO KNOW FROM RAILWAY STAFF THAT HE HAS GONE FOR LUNCH TO HIS RESIDENCE.
IN TURN I WENT TO THE TICKET COLLECTOR'S OFFICE AND EXPLAINED THEM WHOLE INCIDENT BUT FIRST OF ALL THEY WERE NOT ABLE TO GIVE THE NAME OF TICKET COUNTER STAFF AND THEY WERE NOT READY TO GIVE ME COMPLAINT BOOK. BUT WHEN I INSISTED THEN THEY GAVE ME COMPLAINT BOOK AND THEY COULD NOT HELP US.
LASTLY I LODGED A COMPLAINT IN THE RAILWAY COMPLAINT BOOK VIDE COMPLAINT RECEIPT NO.531774 DATED 18 NOVEMBER 2007.
TIME:1430 HRS
FOLLOWING ARE THE DETAILS :-
(1) RESERVATION TICKET NO: 48678014
PNR NO: 260-6014247
(2) SLEEPER CLASS TICKET NO. WITHOUT RESERVATION:32995064
(3) GENERAL CLASS TICKET NO:32995080
(4) MY IRCRC MEMBERSHIP NO:20725765962
I ASKED IN TICKET COLLECTOR'S OFFICE THAT IF IN MAIL/EXPRESS TRAIN A SLEEPER CLASS TICKET CAN BE ISSUED WITHOUT RESERVATION THEN WHY GENERAL CLASS TICKET WAS ISSUED AND IF IT IS NOT PERMITTED THEN HOW SLEEPER CLASS TICKET WAS ISSUED WITHOUT RESERVATION.
THIS THING I HAVE BROUGHT TO YOUR KIND NOTICE AND IT IS MY REQUEST ALSO TO TAKE THE NECESSARY ACTION AGAINST THE CONCERNED STAFF.
THANKING YOU,
YOUR'S FAITHFULLY,
RAKESH PANDEY,
IRCTC MEMBERSHIP NUMBER:20725765962.
LANDLINE NO:033-25945137/32950361
MOBILE NO:09433023097/94

On the dated 06.10.2007,

While I rarely travel in Sleeper class or general class but unfortunately due to some urgency traveled by Train "Mumbai to Jaipur" . I started from Mumbai and destination was Bharuch so taken ticket of Superfast train from Mumbai to Bharuch. I have passed through two humiliating situation. First, I enter in the copartment in que and at the gate RPF/GRP police standing to ensure that first come get seat first but inside the train Gunda types of people standing front of every cabin to charge Rs 20-40 from each passenger, these people protected by police.

2nd and most humiliating is coming of second dacoit as ticket checker, he has asked me to show the ticket when I given him my ticket he asked me Rs 400/- . Then I asked him to show me your book that how this much penalty calculated, he denied to show and when I asked his name he pushed me outside because nobody was asked him. I never intended to deny for penalty but my right to have the information for which I am paying. Because of Govt. giving commission on collection make the ticket checker robber.

A.K.Singh
B.Tech

This is related to 2RJ/3JS Jharsuguda sambalpur DMU Passenger running between Jharsuguda and Sambalpur and 4JS Sambalpur Jharsuguda DMU passenger. This train has not run in its scheduled time in any single day. The distance between both the stations is only 49 Kms and travel time is 1hr 05 minutes but the train departs 1.00 hr late every day from Jharsuguda which is its originating Station and accumulates late on the way too. Consequentially it also departs sambalpur at an unknown time basing on the late, with almost no passengers due to its unscheduled departure time causing loss to public money. It is unfortunate in which route buses runs overloaded trains runs on loss. Will the Railway ministry will look into the matter and take steps to check the loss of hundreds of man hour loss of students and employees using this train?

I booked ticket for travel from Gorakhpur to Kanpur by Train no. 1123 for 29.06.2007. My PNR no. was 610-5830175. The arrival time of train was 00.10 Hrs at Gorakhpur. The train arrived at 07.30 hrs at Goraphpur in trun it reaches to Kanpur at 4.45 PM. Due to this I could not attend the office on that day.

There is no email id where I can lodge the complain. Due to this much delay the Indian Railway should reduce the fare by 50% at least & refund the remaining amount to passenger.

I traveled from Salem to Chennai (Madras) on 08-04-2007 by Rapti sagar Express (Train no:2512). The worst ever train travel i had it in my life. First the train itself delayed by 1 hr,next the Coach which i traveled is very very worst. Not only my seat (S12/SeatNo:64) the whole coach is not appropriate to travel. Water not coming on the toilets, fans and lights also not working. We informed the TTE , he said it should be like that if you wish travel thats the reply we got.