Indian Railways

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Indian Railways Reviews

sujoy_sin September 22, 2010
Azad Hind Express running late
Hi,
Azad Hind express is running almost 8 hrs late from schedule everyday. This causing inconvenience to passengers. It is said by railway dept that the delay is due to safety of people. If a government cannot ensure safety for night running trains then the late schedule will remain for ever. Is it enough reason for creating inconvenience. I had booked this train tickets assuming I will reach my destination in the morning. But now if it reaches in the evening, I have to go for flight tickets. This is ridiculous.please take necessarry steps.
Sujoy
anuj2201 September 7, 2010
84 year old Senior Citizen given Side Upper Berth!!!! Absolutely Wrong Practice by Railways
Dear Madam Banerjee,

I would like to bring forth the nuisance that the Railways employees have created in Mumbai. I have booked my tickets with my wife, mother and 84 years old grandmother. Despite requesting several times at the station counter for issuing lower berth tickets for senior citizen, the railways ticket issuing officer refused to issue lower berth and resultantly has issued a side upper berth for my grandmother.

I would request your kind attention on this, and understand how is it possible for an 84 year old lady to access her side upper berth as well as access toilets throughout the journey... It is shameful that such a ticket was issued by shameless ticket issuing officers in Mumbai.

Ticket information:
PNR No: 221-0074226
Ticket No: 79492206
Date of Journey: 24-11-2010
Journey: Train 2952 (New Delhi to Mumbai Central)
Ticket Issued on 26-08-2010 at 15:13 hours
Berth Type: 2nd AC

Thank You,
Anuj Jain, grandson of Smt. Kamladevi Jain
Rockstar August 9, 2010
Its such a horrible practice that railways charge such a huge amount as cancellation charges
I have booked a Tatkal ticket from Secunderabad to Bangalore for 16th March online today vi a2785 Kacheguda exp. I paid a total of Rs 1051/-(Inc Tatkal charges of Rs 300) for a Third a/c berth. I cancelled the ticket within 30mins of booking. Guess how much amount was refunded back to me?? The refund paid to me was Rs 182/- and the cancellation and tatkal charges amounting to Rs 869/- was taken from my account by Railways.

Its such a horrible practice that railways charge such a huge amount as cancellation charges. No wonder Lalloo Prasad Yadav is showing Railways as "Profit making" unit year after year by following such a practice.

Railways need to stop this practice and policy and need to have more passenger friendly and reduced charges.
Vellirne August 3, 2010
This is nothing but cheating
Train is not started at its source station and when I tried to cancel waiting list E-ticket, I have got a message "The chart was prepared for this ticket you can not cancel this ticket". This is nothing but cheating. Govt organization is cheating people.

They are not refunding and in addition to this they are saying "waitlist ticket = with out ticket".
Axell265 August 3, 2010
The introduction of the side middle berth in the sleeper coaches of trains has made train travel a nightmare experience
The introduction of the side middle berth in the sleeper coaches of trains has made train travel a nightmare experience. The original 8-seater systems was quite comfortable and could accommodate (most of the time!) both passengers and luggage even on long-distance trains. Now with the additional side middle berth being introduced, there is a terrible squeeze. It is impossible for three persons to site and travel on the side berth, since they necessarily now have to site facing the passage and obstruct the movement of people. This leads to constant irritation and several knocks to knees and feet!

As for the person having to sleep on the side middle berth, he/she has no access to the fan or window and can barely breath in the confined space even as the person in the top berth is squeezed against the roof! Incidentally, the side middle berth is also across the emergency window/exits! In case there is an accident or fire, there will be no easy access to these escape routes. Given the increasing number of accidents and other disasters in trains such as fires, the new berths are a virtual death sentence to passengers.

If the Railways under Minister Laloo Yadav want to earn more revenue, let them introduce more bogies to accommodate more passenger or raise fares, honestly! This introduction of a middle berth is a major fraud and hoax on the travelling public.

The night mare for long distance travel has to be experienced to be understood.
amit_kohli August 3, 2010
facilities not given.
TRAIN NO. & NAME : 2715/SACHKHAND EXP
DATE OF JOURNEY:01-AUG-2010
CLASS:2A
SEAT NO. :37-42
PNR NO : 1345494240

Sir/Madam
i have taken jorney in AC coaches to make our journry more comfortable and for that i have paid heavey charges to Indian Railways. but the facilities given to us in 2 tier AC coach is very much bad then facilities given in tier AC coaches. we are not satisfied with your facilities. even the fare of 2 tier AC coaches is more then tier AC coaches.
the washroom facilities & cleaningness, window view, charging point, AC cooling and even the curtains get smelled in our coach. i requedt you to please make proper maintainence of AC 2 tier coaches and make the journry more confortable for us.
THANKING YOU.

Regards,
Amit Kohli.
Youngster August 2, 2010
In absence of allotment of birth, they never return the birth charges
Quite last some time back, Indian Railways stated a policy to collect the birth charges along with the tickets at once while booking the tickets. However, vey few tickets are being confirmed. However, in all the cases, they issue waiting list, but collect the entire cost of the tickets and cost of birth. Most of the tickets are being kept for Tatkal. In absence of allotment of birth, they never return the birth charges plus interest collected at the time of booking, they they are being enriched. over and above they never understand whether they get the confirmation or not and they become pank till the last minute of reaching their destination.
Baskes July 29, 2010
Irresponsible and cheating act from whoever is creating these policies
Why the tatkal charges are being calculated differently for different trains? For some trains I need to pay for the entire stretch (full train travel distance) and for some trains I can pay wherever I am travelling to. This is irresponsible and cheating act from whoever is creating these policies.
Dr.Ulhas C.Nimkar July 28, 2010
FILTHY AC COACH
To,
The chairperson (Public Grievances )
Indian Railway Board,
New Delhi

Dear Sir/Madam,
Re:Nightmare due to bed bugs & insect Menace in AC class compartments
I am one of the citizens & am proud of being Indian since our developments all around are worth praising but whatever the policies devised are not being governed, monitored & implemented religiously, keeping in the view to proudly say we can compete with any country in the world
but Some time the true patriotic person like me also get sceptical & in-confident to praise
our country due to the loop holes downline, with this pure intention I would like to narrate my personal experience while travelling by Our Railways from
Mumbai to Nagpur
I am a executive in Insurance Company & a frequent traveller,
on 23rd july I was travelling from
Mumbai to Nagpur by ACIII tier
train No.2105 (vidarbha Express) coach B3/ seat no.1

PNR No.8400247311

Ticket No.79174505
As soon as I entered in the compartment I felt some abnormal ambience inside as the coach seemed to be quite old & unmaintained but thought it may be due to administrative exigencies or owing to the rainy season but no sooner we went to bed, some Big cocroaches started crawling in the compartment but thought let some Railway employee come who will spray some insecticides & releive us but no one came through out the night but
after the cocroaches some insect started biting, I thought it may be mosquitoes
but it started getting intensified, & to our surprise the bed was fully possessed by all type of Bed bugs,
It was too irritating & troublesome, that I did not sleep for a single minute
through out my journey, I was terribly tired for not having rest, felt sick & could not attend my assignments but more than my personal agonies, I felt insulted after seeing this kind of poverty in our administration & some questions started troubling me since then, which I certainly would like to share with you with the Hope that at least it would be attended to prove that Tourism dept's slogan does't remain only in theories & advertisements,

SHOULD WE NOT TRY to prove THAT IT IS OUR "INCREDIBLE INDIA" ?
Sir, this is neither the complaint nor any notice to claim any compensations for the nightmare I went through, which may be due to negligent administration & the malpractices in your dept at various Divisional levels, purchased by various vendors, outsourced agencies just for negligent attitude from officers for lowering down their standards.
My sincere request to the top dignitories who are at the helm of affairs to decide
the best policies in the public interest, should also check these loop holes who not only
punish the citizens but defame our name in the world just for the sake of some personal gains
HOPE THE RIGHT STEPS WOULD BE TAKEN IN THIS DIRECTION AT LEAST FOR GENERATIONS AHEAD

Thanks
Sincerely yours
Dr.Ulhas Nimkar
Divisional Manager
United India Insurance co.Ltd
201, Jainson plaza
S.V.Road
Malad(W)
MUMBAI 400064
phones 022-28825900, Cell 9322140969
Comdrade July 27, 2010
Stay far away from them
I was traveling from Cuttack to Amethi. But I has been harashed by one TTE who has taken charge from Kharagpur on 11th Oct. night in train no. 2875 ( Neelanchal exp. ) He was alloting seat to sleeper class with general tickets by taking money and ignoring the passengers who are in waiting list in sleepe class. He also not telling his name upon eing asked. Sir, I want o know that what is then use of taking sleeper tickets waitlisted if one gets birth so easily by giving money to TTE.

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