I regulary used to have journy by Indian Railway. But when I want to purchase any cold drinks from rail counters excessive charges were charged each time (e.g. 500ml Slice bottle MRP Rs 24 is sold for Rs 30). And if you ask for the rate difference, their orrogance comes out. Please do something on this issue if anybody can. This is happened with me on bhusawal station. By Pune Nagpur express.

Dear Sir,

I am resident of Purna and I am the legal practioner, at Purna Dist Parbhani, Maharashtra, India, this railway station falls under Nanded zone i.e DRM Nanded South central railway, Nanded.

I have the following complaints:

1. platform No. 4 of Purna, which is towards the city does not have toilet and bathroom for passengers and the ladies faces great difficulty.

2. platform No. 4 does not have adequate shed on the platform and it is very difficult for the passenger to wait for train in scorching sun.

3. The food items sold on the platform is prepared in poor quality of oil vegetables etc.

4. reservation timings are not as per the timings of other stations, why?

5. Complaint office of station master is situated on other end of station for which one has to cross the foot over bridge and it is highly impossible for old aged persons to reach there, even the young persons cannot reach.

6. Railway protection force office is also situated in the remote area of platform and it is difficult to locate in case of emergency.

Kindly do the needful and oblige.

Thanking You,

Yours Sincerly,

Adv. S. Abbas Hussain.
e-mail: [email protected]

I, Sreekumar P (43 yrs), with due regards would like to bring to the notice of the Hon’ble Authority that I had purchased 2 tickets through internet reservation bearing PNR No. 4116131234 & 528898247 from Mangalore to Aluva on 21.03.2010 & 01.04.2010 respectively for the journey to be performed on 04.04.2010 by the Train No.6603 in 3 AC. During this travel my Dad (73 yrs), my son(13 yrs) and my daughter (6 yrs) was along with me.

When I took the above tickets through e-net my first ticket status was W/L 2, 3 & 4 and second ticket status was W/L 8 which was booked later. On Journey date when I have checked my tickets before chart preparation the status was updated to W/L 1, 2, 3 & 6.

I have noticed that the chart was not tagged at the time departure for confirming my tickets so I have no other choice rather than get into 3 AC. I approached the T.T.E and he told me to wait in another compartment since he was busy with chart sorting. After some time when he came and verified my tickets he told me that my tickets are cancelled tickets. I was shocked to hear and further to see that he was alloting berth to W/L 4 & 5 in front of me. I requested so many times to allot me at least 2 tickets so that my father and my daughter can sit there. But he behaved unethically, used harsh words, refused to give the same and charged penality Rs.1387/- for traveling without ticket. This is really surprising policy of indian railway where the the wait-list e-ticket will be automatically cancelled after chart preparation. Eventhough the railway department had provided one more 3 tier AC coach due to heavy rush my ticket was not considered.

I had no other option but to travel in the same train since I have to reach cochin next day itself. The whole night was sleepless and uncomfortable standing journey for me and my family. I travelled a lot in Indian railways and never faced this type of treatment from any railway officials.

In view of the facts stated above I request you to look into this matter and take strict action against the faulty person, who has committed this illegal activity, so that no body can dare in future to commit such type of activities which are spoiling the image of our respectable Railway department. It is also requested that the excess fare charges taken from me as fine may please be refunded and a compensation of Rs.10000/- must be paid to me for the physical and mental harassment faced by me and the activity against my dignity/prestige, otherwise I would have no other alternative but to proceed in the court of law.

Regards,

Sreekumar P
DGM (Fin & Admn)
R F Motors Pvt. Ltd.
Skyline Gateway Apartments
Edappally, Kochi - 682033
Phone - 0484-2555055
Mobile - 98469 08888

I and my mother had aboard the Kalinga Utkal Express from Sagar (M.P) to Bilaspur (C.G). As we entered the sleeper coach we were shocked to see so many unreserved passengers lying and sleeping inside the sleeper coach. It was very difficult even to walk or even place our foot on the ground. We were loaded with our luggage and locating our seats that to at such a time of 1:00 AM was a nightmare. Those who were sleeping on our berth, when we told them that this is our berth they misbehaved with us and they even abused us and were not allowing us to enter inside. What is very strange that all this "tamasha" was going in front of TTE who was present at the coach. Anyway we got our berth but there was no space to put our luggage. Hence, we put our luggage on our berth and tried to sleep any how but all in vain. Whole journey was disaster, at all station many where entering the coach without reservation. The coach was dirty, noisy, crowd and frustrating.

On another day while going from Durg to Bina, when the Bina station was arriving many "sabjiwalis" were carrying many, large and heavy bundles of vegetables. They kept these bundles on the way of exit. When the station came and train halted I was trying to get down the train carrying my luggage; one of the "sabjiwali" pushed me back heavily and shouted at me saying 'Maine bola na tujhe rukne ko?" I really don't understand who was she to yell at me. She was the one unauthorized inside the sleeper coach.

Then why should any body reserve their tickets, if they can travel more conveniently than those reserved ones. It shows our poor management, performance and dedication of railways. This was just one case we had lot more troubles while going and returning back from Sagar. One more thing I want to add Why we always had to change our train either at Bilaspur, Katni or Bina. Their should be regular and direct train from Durg to Sagar as the route is someways same. May be all these "tamashas" are the regular jobs going inside the Sleepers. Sleeper coach has now became worse than the General ones, any body can enter the sleeper mostly those who has their nature undisciplined, rude, manner-less, very unfair showing their low class category.

I went to book a ticket for myself on 15-03-10 at DAHANU Station, Maharashtra under the TATKAAL quota.The TATKAAL quota gets over within 5-10 minutes, but even after telling several times the booking clerk refused to issue me a ticket earlier and started issuing tickets to the people who came for 3 months advanced booking.I saw one person giving a bribe of Rs. 50 to the booking clerk. I complained about this matter to the Supervisor and the Station Incharge but in vain.
There should be a separate line for TATKAAL quota passengers as it happen in my home town or atleast they should be given priority while booking tickets.