Dear Sir,
I have travelled by Bilaspur Rajdhani Exp. from Bhopal to Raipur on dated 27/12/09 in B-2 coach, PNR no. 2200995311. After entering in the coach I found that the coach is very dirty and there is no water in the toilets. So I have told the attendant as well as coach TTE for filling the water. He said that water will be filled at Nagpur. No water was filled in the coach. But they have pasted one paper saying that due to technical fault water is not there. The copy of the same as attached. Even no cleaning was done at Nagpur station. Morning tea was not served up to 7.30 am so I have enquired for the same then pantry in charge said that there is no water in the 3-4 compartment of the train including pantry. My question is that when technical fault is there in B-2 compartment then why it was attached in the train which is itself prestigious train as Rajdhani exp. I feel officers are not taking interest to carry out the work. If technical fault is there then why the coach is not declared as sick coach at Nizamuddin itself?
When the breakfast was served at around 8.30 AM, in the served cutlet a wooden piece was found which is shown to the pantry in charge in the presence of train Superintend as well as a complaint was filled at Raipur station and the piece of cutlet was shown to Railway food inspector in presence of ASM on duty.
The photograph of the same is attached here with.
In the morning no TTE/ Super indent was found on the train, they might be sleeping somewhere which is unapproachable to me. Even at Raipur I could able to meet train Superintend who was not in the dress prescribed by the railways.

i was travelling by Matsyaganda on the 6th of jan. Before the train could arrive the tracks were full of excreta( slang: deep shit) i happened to speak to a cleaner but he refused to pick up the poop and deals with only papers and bottles. Can the indian railways look into this as the platform stinks very badly even after the train arrives

I was travelling by train no 2306/Kol Rajdhani from New Delhi to Howrah(PNR No : 2365122331). The 2AC coaches had advertisements of SAIL on its windows, thus making visibility through the windows very negligible. And since the train was almost 16 hrs late(due to fog) and no visibility through the windows due to the advertisments from the compartments, made our journey a real nightmare. Please do something regarding the visibility from the compartments of rajdhani express. <br />
Previously Rajdhani express used to broadcast songs of the respective states through which it passed, thus making our journey enjoyable. But the same service has been withdrawn, Please do something to resume such services to make passengers' journey an enjoyable one.

i was travelling on Indore Bhind Express boarded from Gwalior to Indore on19thOctober 2009. My sister was supposed to do Tilak on Bhai Duj at Shivpuri Station.

I am surprised to see that our train had not stopped on the platform but another train was their on the platform and our train stopped next to that train. There was no way to reach the platform. All passengers who were suppose to board from Shivpuri railway station has to first enter the other train then come down in between the two trains and then only they can board on our train.

The risk of life was there every second. We do not know which train will move first.

I was shocked, that this thing can happen in INDIA. That, a train had not stopped on the track near to platform.

The department should think the seriousness of the matter, that if any old/senior citizen is travelling and had to board from shivpuri or to drop down at Shivpuri railway station, then he has to play with his life.

He has to first drop down on the railway track, then to the other train (which surprisingly moved before our train) and then on the platform.

I seriously complain about the seriouseness of the situation occured on that day. I enquired through the attendent of 3rd A.C. coach. According to him, this situation occuring daily.

I request the department to take serious action into the matter. Any moment accident can take place.


sanjay garg
indore
"[email protected]"

With Reference to TDR for the PNR No: 4411200240 and 4411310082, Kindly note that the train had been cancelled due to floods for the week from the date on the travel. i.e. 11/10/09.Inspite online booking for the train was done on 5/10/09.

When approached the station of Egmore, Chennai. It was informed that 100 % refund will happen. Inspite, on filing TDR /cancelling on the very next day i.e. 12/10/09 only Rs. 85 /- and Rs, 299 /- respectively is credited.


Clarification needed on same why 100 % refund not done inspite TDR filed in time. None of the Delhi or Chennai Customer care has a proper answer to this. When train is being cancelled for consecutively a week, why was online booking possible through your official website. Who is responsible for the negligance and why is the customer money be penalised. Customer will have to pay penalty if we do not follow rules of railway. What is the answer for this kind of and lack of responsibility by railways injustice ?????????????????????????