I submit that i was traveeling to vishakhapatnam on 15.08.09.I
got RAC accommodation up to Srikakulam Road in Konark Express. I was travelling with wife, daughter and two grand children. While iwas boarding iwas cornereed and my mobile phone and ticket were snatched. As i have to go urgently i continued my journey. I could not find any RPF personnel. I told the TTE who is S1 coach. He told me to sit in the place allotted to and the TTE will come at Pune and prepare the ticket. I was told that i Have to pay entire amount. I have Paid Rs 2150=00 as there will not be any concessional fare is allowed in the train. I immediately informed BSNL and submitted an application through my office staff to block my number. 9423090793. Immediately after returning from Vizag i made complaint in the local police station at Ambernath on 24.08.2009 about the lost phone and got new Sim card with same Number. I have sent an E-mail to Cyber cell mumbai also with IMEI number.I feel that stolen ticket must have encashed.The sad part is that gang which cornered me was comprising of a female well dressed may be around 50 years and she had gathered all information about berth nos etc from my family. I feel that Kalyan station is paradise for all such anti social elements. I am still keeping the ticket prepared in the train for further reference if required. Railway administration should take suitable measures to prevent such incidents.

Dhavala Ranga Rao
C/O D.M.C.C Ltd,
Ambernath
Phone 02512684570,
mob : 9322280278, 9423090793
email. [email protected]

Myself, my wife and my child travelled from Nagpur to Thane by sevagram express 2140 on 23/09/2009. My seat no was S2/0061.
The toilet door in this compartment was so tight that my wife was locked inside the toilet for about 10 minutes. With great difficulty she opened the latch injuring her hand.

I request that all toilets be checked as it is used by children, and senior citizens as well to ensure safety.

P Kumar
[email protected]
9820998236

I was travelling on the Shirdi - Vishakapatnam Vishaka Express, having departed from the Sai Nagar Station [Shirdi] at 6:50pm on the 10th of September to disembark at the Secunderabad Junction. We were a group of five women, all relatives of mine, and were allocated seat numbers 1, 2, 3, 4, 5 in the S2 compartment. As there were very few travellers in this train, only two second class compartments [S1 and S2] appeared to be satisfactorily occupied while the remaining seven coaches were more or less empty through the remainder of the journey.

As the seats were located near the exit doors of the coach, and three of the women were elderly by nature, we even requested the TTE to provide seats somewhere in the middle of the coach. He said that transferring a group of people ie. us, would not be possible, and told us that we could instead lock the doors of the coach at night, as nobody was expected to exit/ enter through the remainder of the night's journey. I slept off around 2 am in the morning and my relative was up around 5.30 am the next day.

At around 8am, when all of us were awake, we decided to transfer to a compartment in the middle, as the stench from the toilets were too much to handle. It was then we realized that an Infosys travel bag containing my mothers and my artefacts was missing.

Although there was no money or jewelery, it contained a Siemens hearing aid worth Rs. 22, 000 and is extremely difficult to replace.

We searched the entire train immediately and even went to locate the TTE so as to report the matter to him. However, he was not to be located in any of the compartments, even in the First Class AC Compartment, where a Railway Vendor reported him to be sleeping. The train arrived around 10am where in we disembarked and reported the matter to a police officer, Mr. Kodana Rao, of the Secunderabad Railway Police. He went in search for the train guard so as to locate the timings and stations the train had stopped at during the night. The guard was not available and the police officer, having heard the contents of the luggage, told us that filing the FIR was a lengthy procedure and downright told us to forget about the whole matter, as we were residents of Chennai and did not take any more interest in the matter.

The travel bag is a distictive blue and cream Infosys shoulder bag, with wheels. The distinctive contents include:

1. Siemens Hearing Aid (red colour) in a white dehumidifier box
2. Homeopathic kit which contains a list headed by the name of Dr. Premila Rajan and her phone number
3. Turakhia blue optical kit containg hair accessories.
4. A book called City of Glass by Alexandro Barisso.
5. Several sets of clothing and cosmetics.

The entire worth of the lost baggage is about 30, 000 rupees.

It is extremely shocking that the TTE was absent when we needed him, and that the Secunderabad Railway Police dismissed the entire matter, on hearing that the most important item was a hearing aid and refused to believe that it was worth 22, 000 rupees.

as per new Railway budget on Jul 2009 announced by Mamatha Benarji tatkal ticket booking process reduced from 5 to 2 days and tatkal fare slashes from 150/- to 100/-.

but actually it's not implemented till now. process already started as 2 days instead of 5 days. but why still the fare collecting 150/-.

why this wil happen?. still why the railway department charging 150/- which was introduced by Lalu.

why the government cheating the public like this?

already they are cutting 80% money when we cancel the tatkal ticket.

why they don't implement this facility which helpful the public ?

some rules are implementing very fast which are helpful to them?

why this much delay which was saving money to public at this recession period?

this is happening every time because of lack of unity in public. all are thinking i have no problem to pay much...but think before pay why we pay extra instead of actual which was declared by government recently after they elected by public like US.

14th July

To
The Customer Complaint Cell
Indian Railways

Sir,

With reference to details attached below can you please explain how senior citizens aged 82
& 71 be allotted side upper and upper berths and how can such elderly people climb to reach
upper berths!? At the time of booking when the option of only lower berths is selected an error
message flashes stopping us from proceeding with reservation of tickets. I do not understand
as how side upper berths can be there in 2nd AC!!

Can you please look into the matter and do the needful?

Regards,

Arun Kumar HG
616, Kunthala Block, VBG Gardens
Navodaya Colony, Mehadipatnam
Hyderabad 500028
Mob: 98490 37747. Email: [email protected]