Indiatimes.com
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Category: Electronics
Contact Information
India
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Indiatimes.com Reviews
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dsathish
November 9, 2010
Very poor service and Product not yet delivered
I have placed an order on Indiatimes.com with ref no 112655495, but haven't received the item till after 3 weeks of waiting, when I call the courier company they are saying they will deliver today and they doesn't deliver everyday and says the following on the website, " Attempted Delivery - Delivery Rescheduled for Next Business Day " but they never attempted any deliver to my sisters house, what a pathetic service from a TATA Group of company as i am feeling very ashamed of a big company is doing this
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September 7, 2007
Not receiving any new emails!
This is the most pathetic issue a person would have ever come across. Opening an account in Indiatimes.com and paying a heavy price for it.
Whats the use of a useless email service provider when a user doesn't receive emails. I indeed use many email addresses and wanted a professional email address (as the name i desired was already taken over in all email service providers).
Hence opened an account in indiatimes and passed the same to all the companies and also on my resume (i am currently on hunt for a job) and to my shock i haven't received a single email except for the welcome message (default mail).
I got a doubt and sent 10 test mails from my other email addresses and to my shock only one made it... this is seriously not excusable. Please close of the email service providers immediately.
I don't know how many offers did come because my friends are getting the openings mails every day and its been a week and not a single mail. I would never recommend indiatimes to any one and i request the concerned department takes some action for misleading the customers and ask them to cut the pathetic as they show in TV... their email service is more pathetic than their ads.
Disappointed customer...
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September 4, 2007
E-mail problems!
I am very sorry to say that indiatimes.com 's email services are very very poor and last 8 days i contacted their customer care dept. But there is no feed back, what can i do i don't understand because all my sahre, bank statement and legal state comes on only indiatimes email a/c.
Plz advise smb!
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May 28, 2007
Login pages not displayed
I had indiatimes account with e-mail address, [email protected]. After login net is opening. But some unknown letters being seen on the page and above it is mentioned ,"due to server problem at main centre the pages are not opened". This situation is prevailing since three weeks. Indiatimes.com is not concentrating on itself, while minding about so many laxities in pubic life. |
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May 4, 2007
Order not delivered
I had placed a order- flowers and cake to be delivered.
The schedule date of delivery was May 04, pre-meridin. On May 03, a day prior to the delivery, I called their cs and the lady confirmed that the flowers and cake will be delivered. On May 04, when I greeted my sister and asked if she received the order, to my surprise she sid no.
I called India times, the guy on the phone ( Vipin) said I will lodge a complain. After many requests he connected me to his supervisor - Amanpreet.
In the beginning of the conversation she was trying to escape stating that it was a 'express' delivery so no guarantee of delivery in the scheduled date. I confronted her stating clearly, that a order booked and paid for on Apr 30 with a delivery schedule on May 04, cannot be called express delivery.
She then said, ok, I will ask the vendor to call you.
Net net : she was pathetic and did not listen to me.
I requested that it is of immense imp. that my sister get the same today. Deaf ear to that!!!
I feel so sorry that a co. like Bennet & Coleman can do this. Can't say any more.
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March 31, 2007
Site is very bad!
The site of INDIATIMES.COM is very bad site wastage of time & i did not seen any sit like this bcz if u want to login so the page will not open in a time, try again again again & then the page open & then u want 2 see ur mail then same will happened do any thing like composing mail, viewing mail, add address or any thing else it will happen with u , work of one minute complete in half an hour.
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March 6, 2007
Wrong product delivered
I have ordered a Finex 350 DVD player from Indiatimes.com on 25 Feb 2007. I received my order in two weeks. But when I opened my parcel it contained Finex 150 DVD Player instead of Finex 350 DVD Player.
I called there Customer Care and first thing they told me that now product has been delivered and nothing can be done. But when I insisted that money has been deducted for Finex 350 not Finex 150 they asked me to wait for 3 days.
Now i am waiting for three days to get over...
I hope this problem gets sorted out properly so that I will never again shop from them.
On the Note: The product i had received is a local replica and looks so bad and cheap.
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February 23, 2007
Aware of the Indiatimes.com scam!
I am writing this mail to inform you & through your site all the people out there of the troubles that I had on indiatimes.com shopping.
I work out of India & was searching for a Valentine gift to send to my wife. On 11th Feb, I booked one of the Valentines gift orders through indiatimes.com shopping. (Vendor: Flora Online; Order No: 110520606). I promptly got a mail from indiatimes.com stating that my order had been placed & my credit card was promptly debited. On speaking with my wife on Valentine’s day & the next day found out that she did not order as yet. I sent them the first feedback mail on 17th Feb & was informed to wait for 48 hrs for a reply. On 17th when the order had yet not been delivered, I sent them a second mail.
On 18th Feb I received a mail from indiatimes.com confirming my order & stating that the order has been shipped & that it will be delivered shortly. Later when I went & checked the status of my order in my indiatimes.com account, found that the status shows that the order was showing as shipped on 18th Feb & it stated in the remarks that it was delivered, signed for & received by my wife.
On speaking with my wife later in the evening, was in for a rude shock, when my wife informed me that she had still not received anything as yet. I sent indiatimes.com a third feedback the same day. Well 48 hrs later, I got a mail from them stating that in reply to my mail dated 15th Feb they are looking into the matter & will get back to me shortly. And amazingly attached to that mail is the copy of my feedback dated 18th Feb.
I send them another feedback mail dated 22nd Feb to which I guess I will get some sort of reply in another 48 hrs. Also the order status in my indaitimes.com still shows the order as delivered. However they have not been able to provide me a copy or pdf of the courier delivery slip signed by my wife.
When I looked up on your site, found out that this is not the first time that indiatimes.com had done such a thing & this may also not be the last time that they do such a thing. But I hope that people out there are more alert & aware while shopping on indiatimes.com
I have also sent a mail to all my friends making them aware of the scam that is being carried out by indiatimes.com
Thank you very much for giving me a platform to express myself & make it know to other people of this scam.
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December 27, 2006
Pathetic customer service by Indiatimes
Indiatimes has great deals, but unusually pathetic Customer Service. The agents who take your calls are uninformed, cannot speak properly and have very very poor comprehension levels. There is no answer to the online feedback, except for an auto-response mail.
Incident 1 : 2 Flight tickets are booked. The confirmation mails say that the Order is shipped, which could mean that the tickets have been sent by courier to the shipping address of the customer. A mail to that effect, brings no response. A call made to a disinterested agent finally reveals that it is an e-ticket. On asking, what would have to be presented at the Airline ticket counter, the agent says Nothing. The customer checks if the digital receipt needs to be carried, the answer is yes. On further asking if any ID proof needs to be shown, the agent is blank and after keeping the customer on hold for 10 mins, reverts with 'take Pan Card or Driving License'. The Customer now checked if the agent should not have told that in the first place, the agent's reply 'I am 2 days new, I don't know anything'!!!!!!!
Incident 2: A Sony Digital Camera is booked. The vendor calls the next day and informs the customer that the same would be shipped in 5 days. The customer later realizes that he needs it in 4 days and tries calling the vendor back, but there's no response. On calling the Indiatimes Toll Free line, a yet-again disinterested agent says that it takes 15 working days, which are the terms. The customer knows there are no such terms mentioned on the site plus the vendor said 5 days. On telling the agent this, he rudely replies that the terms are 15 days and the customer needs to wait, to which the customer replies that it would be a special request. Agent's response 'Put your request in the Online feedback form'. 2 online requests, no reply. 6 requests later, the reply on mail 'You will receive the camera in 12 working days'!!!!!
Such Pathetic and Disgusting Customer Service from a company that's part of the Times Group, is extremely shocking and definitely unexpected.
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December 6, 2006
Product not delivered!
I purchased a corded cum cordless telephone on the indiatimes.com on the 19th of November. And till today I have not received the product. Every time the call center guys keep telling the same mantra that you will receive in 48 hrs. They have given me a shipment number which on tracking shows that the shipment has been sent to coimbatore where as I am still waiting for it in Navimumbai. The distance from the origination of the shipment to my place can be traversed in less that 6 hours. And there is no refund. Wow!! the indiatimes.com appears to be the biggest cheats.
Please do not visit this site for anything. You are sure to lose!
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